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- Tasks: Deliver exceptional customer service and create memorable experiences for visitors.
- Company: Join the iconic Jo Malone London team at The Estée Lauder Companies Inc.
- Benefits: Flexible hours, creative environment, and opportunities to showcase your personality.
- Why this job: Be the host with the most and make every customer's visit unforgettable.
- Qualifications: Warm, friendly, and adaptable with a passion for storytelling.
- Other info: Fast-paced retail environment with exciting events and growth potential.
The predicted salary is between 13 - 16 £ per hour.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts.
Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
Qualifications:
- Warm, kind and friendly with a ‘can-do’ attitude.
- Passion for service and storytelling, adaptable and versatile.
- Graceful, intelligent, smart, and groomed, clean and crisp image.
- Ability to provide inspirational, authentic and personalized customer service.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Jo Malone London Bracknell Stylist 15hrs employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London Bracknell Stylist 15hrs
✨Tip Number 1
Get to know Jo Malone London! Familiarise yourself with their products and brand story. This will not only help you stand out in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your warm, kind, and friendly attitude. Role-playing with a friend can help you feel more confident when interacting with customers.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Jo Malone London family. Don’t forget to follow up after applying!
We think you need these skills to ace Jo Malone London Bracknell Stylist 15hrs
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see your warmth and kindness reflected in your words, just like you would with customers at Jo Malone London.
Tailor Your Application: Make sure to tailor your application specifically for the Stylist role. Highlight your passion for customer service and any relevant experiences that showcase your creativity and adaptability.
Be Authentic: Authenticity is key! Share your genuine love for storytelling and how you connect with people. This will help us see how you can bring the Jo Malone London experience to life for our customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Jo Malone London.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Passion for Service
Make sure to express your genuine enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Jo Malone London's focus on exceptional service.
✨Embrace Creativity
Since creativity is a big part of the role, come prepared with ideas on how you could enhance the customer experience. Think about unique events or services you could suggest that fit the brand's ethos, like themed consultations or interactive experiences.
✨Dress to Impress
Given the emphasis on a smart and groomed image, ensure you dress appropriately for the interview. Opt for a polished outfit that reflects the brand's elegance, and pay attention to your grooming to make a great first impression.
✨Be Ready for Scenario Questions
Prepare for questions that assess your ability to handle various customer service scenarios. Think about how you would respond to challenging situations or how you would create memorable experiences for customers, showcasing your adaptability and problem-solving skills.
