At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Bobbi Brown, a leader in prestige beauty with a vibrant culture.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Diverse environment with excellent career progression and development opportunities.
- Why this job: Be the CEO of your own store and make a real impact in beauty.
- Qualifications: Strong communication skills and a passion for coaching and leadership.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in‑store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self‑starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all‑around skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Effective verbal and written communication skills.
- Excellent interpersonal skills.
- Quality customer service skills.
- Skilled at winning people over.
- Results oriented, with high drive to meet objectives and standards.
- Pursue goals beyond what is required or expected of them.
- Senses Others' Development Needs And Bolsters Their Abilities.
- Anticipates, recognizes, and meets customers' needs.
- Handles difficult and tense customer service situations with diplomacy and tact.
- Guides the performance of others while holding them accountable.
- Cultivate and maintain extensive informal networks.
- Models team qualities like respect, helpfulness, and cooperation.
- High attention to detail and organisational skills.
- The ability to work autonomously and contribute to the team.
- Proactive and positive approach to work and tasks.
- Confidentiality, tact, and discretion when dealing with people.
- Retail sales experience.
- Team leadership degree of experience dependent on business/Store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
Bobbi Brown - Fenwick Brent Cross - Counter Manager - Maternity Cover - 30 hours/4 days employer: The Estée Lauder Companies Inc.
At Bobbi Brown, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Counter Manager at our Fenwick Brent Cross location, you will not only lead a passionate team but also benefit from extensive training and development opportunities that pave the way for a rewarding career in the beauty industry. With a commitment to diversity and a competitive benefits package, we empower our employees to thrive and achieve their full potential in a dynamic retail environment.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Bobbi Brown - Fenwick Brent Cross - Counter Manager - Maternity Cover - 30 hours/4 days
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Bobbi Brown and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully led a team or handled a tough customer situation. We want you to showcase your skills and experience in a way that aligns with what they're looking for.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the team. This can give you an edge and help you make a great impression during your interview.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Bobbi Brown - Fenwick Brent Cross - Counter Manager - Maternity Cover - 30 hours/4 days
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've inspired and developed teams in the past, so share specific examples that showcase your coaching abilities and results.
Tailor Your Application:Don’t just send a generic CV! We love it when candidates tailor their applications to fit the role. Use keywords from the job description and demonstrate how your skills align with what we’re looking for in a Counter Manager.
Be Results-Oriented:We’re all about achieving targets, so make sure to include any quantifiable achievements in your application. Whether it’s sales figures or customer satisfaction scores, show us how you’ve gone above and beyond in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Numbers
Before the interview, brush up on your sales figures and targets from previous roles. Be ready to discuss how you achieved them and what strategies you used. This shows that you’re results-oriented and understand the importance of meeting objectives.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you coached someone to success or resolved a conflict. This will demonstrate your ability to inspire and develop others.
✨Customer-Centric Mindset
Be ready to share stories about how you've gone above and beyond for customers. Highlight your skills in handling difficult situations with diplomacy and tact. This will show that you can maintain exceptional customer service standards.
✨Strategic Thinking
Think about how you would create and execute a business plan for the counter. Be prepared to discuss your approach to recruiting and retaining customers, as well as any impactful events you might organise. This will illustrate your proactive and strategic mindset.
