Jo Malone London - Bicester Village - Stylist - 37.5hrs over 5 days

Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining™. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.

The Stylist at Jo Malone London brings the brand’s generosity to life within our boutiques through exceptional customer service. Fragrant fun, curiosity and kindness are key. In this role, you will entertain visitors from across the globe and showcase The World of Jo Malone London™ to our customers, global colleagues, corporate clients, and media contacts. Creativity is our day to day, from the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. Our services and events are the talk of the town.

The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include:

• Maintaining the store environment
• Operations
• Assisting with opening and closing of the Boutique
• Housekeeping duties
• Understanding individual sales and service goals

Responsibilities and tasks:

• Deliver exceptional customer service
• Maximise sales performance and productivity
• Build collaborative relationships with your colleagues
• Support the execution of in-store events
• Awareness of stock and inventory
• Maintain high VM standards and work environment
• Be aware of competitor activity and drive an omni-channel approach
• Adhere to Brand grooming guidelines
• Maintain the high standard of housekeeping

The Ideal Candidate:

The ideal candidate will be warm, kind, and friendly, with a ‘can-do’ attitude. They will have a passion for service and storytelling whilst being adaptable and versatile. They will be gracious, intelligent, smart, and have a groomed, clean, and crisp image.

Key attributes include:

• The ability to provide inspirational, authentic, and personalized customer service
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment

Applicants must be able to provide proof of right to live and work in the country if invited to attend for an interview.

Our Brand:

The Employee Promise: Our values are trust, respect, and humour, and we apply these to everything we do for the benefit of each individual and the company. At Jo Malone London, your continued development is deeply invested in; you will inevitably become a fragrance connoisseur, awakening the most underplayed of the senses and seeing the world in high definition. Our unique culture of kindness and creativity means not only a happy working environment where friendships are made but also a supportive and stimulating one where careers are built.

As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.

Qualifications:

• While a qualification in make-up artistry/previous retail make-up experience is preferred, we welcome applicants with amateur level experience who can demonstrate a high level of creative and technical expertise
• All applicants must be able to demonstrate the ability to provide inspirational, authentic, and personalized customer service
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software

Applicants must be able to provide proof of right to live and work in the country if invited to attend for an interview.