Senior Stylist
Position Summary
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help people bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
Responsibilities and tasks
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Team management
- Communicate effectively
- Build collaborative relationships across department store
- Create, organise and execute in store events
- Effectively manage stock and inventory
- Maintain high VM standards and work environment
- Complete any administrative tasks to a high standard and in a timely manner
- To be aware of competitor activity and to drive an omni-channel approach
The Ideal Candidate
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
- The ability to provide inspirational, authentic and personalized customer service
- Proven track record of achieving and/or leading a team to achieve sales and customer service targets
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Our Brand
The Employee Promise: Our values are trust, respect and humour and we apply these to everything we do for the benefit of each individual and the company.
At Jo Malone London your continued development is deeply invested in, you will inevitably become a fragrance connoisseur, awakening the most underplayed of the senses and seeing the world in high definition. Our unique culture of kindness and creativity means not only a happy working environment where friendships are made, but also a supportive and stimulating one where careers are built.
Our company brand is the articulation of who we are - it defines our corporate entity,
The Estée Lauder Companies.
WE ARE Individuals
We are a bold, diverse community - home to the most creative talent.
WE ARE Inventors
We have pushed the boundaries of possibility for 70+ years - together, we are inventing the future of beauty.
WE ARE Global Citizens
We are a bold, diverse community - home to the most creative talent.
As a company, we’ve always demonstrated our strong family values, long-term focus on sustainable growth, and commitment to our people, strengths in creativity and innovation, and focus on global citizenship.
Description
As one of our talented Stylists you will provide welcoming, authentic and personalized service to our customers in order to achieve all customer service and sales targets.
Qualifications
- While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
- All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Jo Malone London - Bicester Village - Senior Stylist - 37.5hrs over 5 days, fully flexible employer: The Estée Lauder Companies Inc.
The Estée Lauder Companies Inc. is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for beauty thrive. With comprehensive training programs and opportunities for professional growth, employees are empowered to excel in their roles while enjoying competitive benefits. Working in-store allows you to connect with customers in a dynamic environment, making every day rewarding and impactful.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
