At a Glance
- Tasks: Support the Store Manager in running a vibrant retail environment and delivering exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
- Other info: Flexible hours to support your work-life balance and career growth.
- Why this job: Be part of a dynamic team and inspire customers with premium beauty experiences.
- Qualifications: Retail experience is a plus; passion for customer service is essential.
The predicted salary is between 25000 - 32000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proof of right to live and work in the country
Store Key Holder: Experience Leader with Commission & Discount in Bath employer: The Estée Lauder Companies Inc.
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the beauty industry. As a Key Holder in our Cosmetics Company Stores, you will enjoy competitive salaries, commission opportunities, and generous product discounts, all while being part of a team that values authentic customer service and work-life balance in beautiful locations across the UK.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Key Holder: Experience Leader with Commission & Discount in Bath
✨Tip Number 1
Get to know the company! Research Estée Lauder and its brands. Understanding their values and products will help you connect during interviews and show your genuine interest.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous retail experience and how it relates to the Key Holder role. Highlight your customer service skills and any leadership experience you've had.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look polished and professional. It’s a reflection of the luxury brand you’re hoping to represent.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Estée Lauder family.
We think you need these skills to ace Store Key Holder: Experience Leader with Commission & Discount in Bath
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the beauty industry! Share why you love skincare, makeup, or fragrance in your application. A genuine passion can really make you stand out.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail and customer service. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter:A cover letter is your chance to tell us your story. Use it to explain why you’re the perfect fit for the Key Holder role and how you can contribute to our team. Keep it friendly and professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Estée Lauder's history, values, and product lines. Familiarise yourself with their luxury brands and what sets them apart in the market. This knowledge will not only impress your interviewers but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Key Holder, you'll need to provide exceptional customer service. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can inspire and lead a team to achieve sales targets while maintaining a positive shopping experience.
✨Be Ready to Discuss Flexibility
The job requires flexible availability, so be prepared to discuss your schedule openly. Think about how you can accommodate the store's needs while ensuring a good work-life balance. This shows that you're considerate of both the company's requirements and your personal life.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and growth opportunities. This not only demonstrates your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
