At a Glance
- Tasks: Support the Store Manager in running a vibrant cosmetics store and delivering exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive pay, commission, product discounts, and training opportunities.
- Other info: Flexible hours to support your work-life balance and career growth.
- Why this job: Be part of a dynamic team and inspire customers with premium beauty products.
- Qualifications: Retail experience is a plus; passion for beauty and customer service is essential.
The predicted salary is between 12 - 15 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proof of right to live and work in the country
Key Holder - The Cosmetics Company Store - Bridgend - 8 hours (2 days) in Bath employer: The Estée Lauder Companies Inc.
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the beauty retail sector. As a Key Holder at The Cosmetics Company Store in Bridgend, you will enjoy competitive pay, a commission scheme, and generous product discounts, all while being part of a supportive team that values work-life balance and fosters a passion for delivering outstanding customer service.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Bridgend - 8 hours (2 days) in Bath
✨Tip Number 1
Get to know the brand! Before your interview, dive into Estée Lauder's products and values. Show us that you’re not just another candidate but someone who genuinely connects with our luxury brands.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your passion for customer service and retail experience confidently.
✨Tip Number 3
Dress to impress! Since you’re applying for a role in cosmetics, showcase your style and professionalism. A polished appearance can make a great first impression and show us you understand the industry.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Bridgend - 8 hours (2 days) in Bath
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for beauty and customer service shine through. We want to see that you’re genuinely excited about the products and the role!
Tailor Your CV:Make sure to customise your CV to highlight any relevant retail experience or skills that match what we’re looking for. Mention any previous roles where you’ve had to manage cash or lead a team.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped your approach to customer service.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you into the process!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Brands
Familiarise yourself with the Estée Lauder Companies and their brands. Understand their values, product lines, and what makes them unique. This knowledge will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight any experiences where you went above and beyond to meet customer needs, as this is crucial for a Key Holder position.
✨Demonstrate Leadership Potential
As a Key Holder, you'll be supporting the Store Manager. Be ready to discuss your supervisory experience and how you've successfully coached or mentored others. Share specific instances where your leadership made a positive impact.
✨Discuss Your Availability Openly
Since flexible availability is important for this role, be honest about your schedule during the interview. Discuss how you can accommodate the store's needs while maintaining a good work-life balance, showing that you're a team player.
