At a Glance
- Tasks: Support stylists and colourists while delivering exceptional customer experiences.
- Company: Join Aveda, a prestigious salon in Covent Garden with a passion for hair and beauty.
- Benefits: Be part of a supportive team with training opportunities and a focus on creativity.
- Other info: Embrace a diverse culture and contribute to a brand committed to environmental responsibility.
- Why this job: Work in a fast-paced environment and learn from top industry professionals.
- Qualifications: Must provide excellent customer service and be flexible with working hours.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for friendly, energetic, customer service focused people to support our stylists and colourists as part of the salon assistant team. You will be working in a premium hairdressing salon providing an exceptional, high touch customer experience to our guests. This is a fast-paced environment, perfect for someone with a passion for hair and beauty who loves working with people.
About Us
Established in 2001, the Aveda Lifestyle Salon & Spa has become one of London's most prestigious salons, located in the heart of Covent Garden. With over 70 hair and beauty experts, our philosophy of nurturing and developing creative talent has made the Aveda Lifestyle Salon & Spa into the place it is today. Be part of a close and supportive team. We are a diverse group of people from all over the world drawn together by a passion for hair and beauty. Be part of Aveda, a prestigious brand and world leader in environmental responsibility.
Responsibilities
- Deliver a consistently high-quality customer service.
- Ensure that all guests receive Aveda sensory experiences during their appointment.
- Be knowledgeable about all Aveda retail domains in order to assist guests in the salon.
- Maintain hair station and equipment in accordance with Aveda's hygiene, visual and maintenance standards.
- Demonstrate flexibility to work shifts/late nights/weekends in line with the needs of the business.
Salon Assistant Training Programme
- Attend all training days, ensuring all model requirements are fulfilled.
- Follow the Aveda salon assistant training programme and complete all modules within the timeframes set by the educators.
- Work closely with the salon educators to proactively receive feedback and guidance to enable progression through the programme.
- Develop creative/technical knowledge by regularly attending the required education classes and completion of the online training programmes.
- Observe and assist service providers to support further on the job learning.
- Be knowledgeable about latest trends and season's looks.
Qualifications
- All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Aveda Lifestyle Salon Assistant employer: The Estée Lauder Companies Inc.
At Aveda Lifestyle Salon & Spa, we pride ourselves on being an exceptional employer in the heart of Covent Garden, offering a vibrant and inclusive work culture that nurtures creativity and personal growth. Our salon assistant team enjoys comprehensive training programmes, opportunities for professional development, and the chance to work alongside some of the industry's best talent, all while delivering outstanding customer experiences in a prestigious environment committed to environmental responsibility.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Aveda Lifestyle Salon Assistant
✨Tip Number 1
Get to know the Aveda brand inside out! Familiarise yourself with their products and philosophy. This will not only impress during interviews but also help you connect with guests when you're on the salon floor.
✨Tip Number 2
Show off your personality! Aveda is all about creating a warm, welcoming environment. Be friendly and energetic in your interactions, whether it's in person or over the phone. Let your passion for hair and beauty shine through!
✨Tip Number 3
Network like a pro! Connect with current Aveda employees on social media or at events. They can provide insider tips and might even put in a good word for you. Plus, it shows your genuine interest in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on any new openings that pop up. We’re always looking for passionate individuals to join our team!
We think you need these skills to ace Aveda Lifestyle Salon Assistant
Some tips for your application 🫡
Show Your Passion for Hair and Beauty:Let us know why you're excited about working in the hair and beauty industry! Share any relevant experiences or interests that highlight your enthusiasm. This will help us see how you fit into our vibrant team.
Highlight Your Customer Service Skills:Since we're all about providing exceptional customer experiences, make sure to showcase your customer service skills. Give examples of how you've gone above and beyond for customers in the past – we love to see that!
Tailor Your Application:Take a moment to read through the job description and align your application with what we're looking for. Use similar language and phrases to show us you understand our values and what it means to be part of the Aveda family.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Passion for Hair and Beauty
Make sure to express your enthusiasm for the hair and beauty industry during the interview. Share any personal experiences or stories that highlight your love for this field, as it will resonate well with the interviewers at Aveda.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role is all about delivering a high-touch experience.
✨Know Your Aveda Products
Familiarise yourself with Aveda's product range and their unique selling points. Being knowledgeable about their retail domains will show that you're proactive and genuinely interested in helping guests during their appointments.
✨Be Ready for a Fast-Paced Environment
Since the salon operates in a fast-paced setting, be prepared to discuss how you handle pressure and multitask. Share examples of times when you've successfully managed multiple responsibilities at once, showcasing your ability to thrive in a busy environment.
