At a Glance
- Tasks: Lead a team to provide exceptional customer service and achieve sales targets.
- Company: Join AVEDA, a brand committed to holistic beauty and sustainability.
- Benefits: Receive excellent training, career development, and a supportive work environment.
- Other info: Opportunity to grow your career in a dynamic and inclusive culture.
- Why this job: Be part of a diverse team and make a real impact in the beauty industry.
- Qualifications: Passion for haircare and experience in retail or customer service.
The predicted salary is between 20000 - 25000 € per year.
As a pioneer of holistic beauty rooted in Ayurvedic principles, caring for the planet is at the heart of our mission. This is a job for the haircare obsessed. As one of our highly skilled Counter Leads, you will provide welcoming, authentic, and personalised service to our customers to achieve all customer service and sales targets.
As an innovator in Haircare with a culture that has diversity and inclusivity at its core, we offer excellent training and development for you to grow your career.
Accountable For Achieving This By:
- Reflecting a credible and professional Brand image to all internal and external consumers at all times.
- Maximising sales through selling, providing excellent service and retail standards.
- Contributing to efficiencies through adhering to store/Brand/Company Procedures and guidelines.
- Understanding daily/weekly targets.
- Ensuring personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels.
- Keeping up to date with competitor activities and missed opportunities.
- Effectively using social media, leveraging opportunities to drive the business, protect and enhance the Brand image.
- Delivering the Brand Strategy, ensuring the delivery of an effective local plan.
- Planning and implementing local marketing.
AVEDA - Counter Lead - John Lewis - High Wycombe - 30 hours employer: The Estée Lauder Companies Inc.
At AVEDA, we pride ourselves on being an exceptional employer that champions holistic beauty and sustainability. Our High Wycombe location offers a vibrant work culture where diversity and inclusivity thrive, alongside comprehensive training and development opportunities to help you advance your career in the beauty industry. Join us to not only achieve personal and sales targets but also to contribute to our mission of caring for the planet and giving back to society.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land AVEDA - Counter Lead - John Lewis - High Wycombe - 30 hours
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with AVEDA's products and their holistic beauty approach. This will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Showcase your sales skills! Prepare examples of how you've met or exceeded sales targets in the past. Be ready to discuss how you can apply those skills to maximise sales at AVEDA.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and are familiar with our processes.
We think you need these skills to ace AVEDA - Counter Lead - John Lewis - High Wycombe - 30 hours
Some tips for your application 🫡
Show Your Passion for Haircare:When writing your application, let your love for haircare shine through! Share any relevant experiences or knowledge you have about the industry, and how it aligns with AVEDA's holistic beauty mission.
Tailor Your Application:Make sure to customise your application for the Counter Lead role. Highlight your customer service skills and any previous experience in retail, especially in beauty or haircare, to show us you're the perfect fit!
Be Authentic:We value authenticity, so be yourself in your application. Use a friendly tone and share personal anecdotes that reflect your personality and how you connect with customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at AVEDA.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Brand Inside Out
Before the interview, dive deep into AVEDA's mission and values. Understand their commitment to holistic beauty and sustainability. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Counter Lead, providing excellent service is key. Prepare examples of how you've delivered outstanding customer experiences in the past. Think about specific situations where you went above and beyond to meet customer needs.
✨Be Ready to Discuss Sales Strategies
Familiarise yourself with various sales techniques and be prepared to discuss how you can maximise sales through personalised service. Highlight any experience you have with achieving sales targets and how you plan to contribute to the team’s success.
✨Stay Current with Industry Trends
Keep an eye on competitor activities and trends in the haircare industry. Being knowledgeable about what's happening in the market will demonstrate your passion for the role and your proactive approach to driving business success.
