Assistant Store Manager - The Cosmetics Company Store - Gloucester Quays - 37.5 hours
Assistant Store Manager - The Cosmetics Company Store - Gloucester Quays - 37.5 hours

Assistant Store Manager - The Cosmetics Company Store - Gloucester Quays - 37.5 hours

Gloucester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Store Manager in running a vibrant cosmetics store.
  • Company: Join Estée Lauder, a global leader in luxury beauty products.
  • Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
  • Why this job: Be part of a dynamic team that values creativity and customer connection.
  • Qualifications: Retail experience is a plus; passion for customer service is essential.
  • Other info: Flexible hours to promote a healthy work-life balance.

The predicted salary is between 24000 - 36000 £ per year.

Overview

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies.

We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays.

We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.

We are looking for an Assistant Manager to support the Store Manager to ensure the smooth efficient running of the Store.

Compensation And Benefits

  • Competitive industry salary
  • Commission scheme
  • Product discount
  • Training & development

Qualifications

You will have:

  • While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
  • A passion and energy to provide inspirational, authentic and personalised customer service
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proof of right to live and work in the country

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Assistant Store Manager - The Cosmetics Company Store - Gloucester Quays - 37.5 hours employer: The Estée Lauder Companies Inc.

The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As an Assistant Store Manager at The Cosmetics Company Store in Gloucester Quays, you will benefit from competitive salaries, a commission scheme, and generous product discounts, all while being part of a passionate team dedicated to delivering personalised customer service in a dynamic retail environment.
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Contact Detail:

The Estée Lauder Companies Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager - The Cosmetics Company Store - Gloucester Quays - 37.5 hours

Tip Number 1

Familiarise yourself with The Estée Lauder Companies and their brands. Understanding their product range and values will help you connect with the hiring team during your interview.

Tip Number 2

Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. This is crucial for a position that focuses on personalised customer experiences.

Tip Number 3

Be ready to discuss your leadership style and how you've successfully coached or mentored team members in the past. Highlighting your supervisory experience will set you apart from other candidates.

Tip Number 4

Demonstrate your flexibility and willingness to work varied hours. Since the role requires availability across different days, showing that you're adaptable can make a positive impression.

We think you need these skills to ace Assistant Store Manager - The Cosmetics Company Store - Gloucester Quays - 37.5 hours

Retail Operations Management
Cash Reconciliation
Customer Service Excellence
Sales Target Achievement
Coaching and Mentoring
Team Leadership
Inventory Management
Communication Skills
Flexibility in Availability
Problem-Solving Skills
Time Management
Product Knowledge in Cosmetics
Sales Strategy Development
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Assistant Store Manager position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, supervisory roles, and any achievements in sales or customer service. Use bullet points for clarity and focus on quantifiable results where possible.

Write a Strong Cover Letter: In your cover letter, express your passion for the cosmetics industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully managed teams or improved store performance in the past.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail management role.

How to prepare for a job interview at The Estée Lauder Companies Inc.

Show Your Passion for Beauty

Make sure to express your enthusiasm for the beauty industry and the brands that The Estée Lauder Companies represent. Share any personal experiences with their products and how they have influenced your interest in retail.

Demonstrate Leadership Skills

As an Assistant Store Manager, you'll need to support the Store Manager. Be prepared to discuss your previous supervisory experience, focusing on how you've coached or mentored team members to achieve sales and customer service targets.

Prepare for Customer Service Scenarios

Think of examples where you provided exceptional customer service in past roles. Be ready to discuss how you would handle difficult situations or ensure a personalised shopping experience for customers.

Discuss Your Availability Openly

Flexibility is key in retail. Be honest about your availability during the interview, and show that you're willing to work across various days and hours to support the store's needs.

Assistant Store Manager - The Cosmetics Company Store - Gloucester Quays - 37.5 hours
The Estée Lauder Companies Inc.
Location: Gloucester
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  • Assistant Store Manager - The Cosmetics Company Store - Gloucester Quays - 37.5 hours

    Gloucester
    Full-Time
    24000 - 36000 £ / year (est.)
  • T

    The Estée Lauder Companies Inc.

    10,000+
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