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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Competitive pay, excellent training, and career growth opportunities.
- Why this job: Kickstart your retail career while coaching others to reach their potential.
- Qualifications: Retail experience, supervisory skills, and a passion for customer service.
- Other info: Fast-paced environment with flexible hours and exciting events.
The predicted salary is between 21600 - 36000 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self‑starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
- Previous experience with retail point‑of‑sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Assistant Counter Manager employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Counter Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your past experiences relate to the role of Assistant Counter Manager.
✨Tip Number 3
Show off your coaching skills during the interview! Share specific examples of how you've helped others succeed in previous roles. This will demonstrate your ability to lead and inspire a team, which is key for this position.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Assistant Counter Manager
Some tips for your application 🫡
Show Your Retail Flair: When you're writing your application, make sure to highlight your retail experience, especially in cosmetics. We want to see how you've dazzled customers and driven sales in a fast-paced environment!
Coaching is Key: Don’t forget to mention your supervisory skills! Share examples of how you've coached or mentored others to hit their targets. We love seeing how you can inspire a team to reach their full potential.
Be Authentic: We value authenticity, so let your personality shine through in your application. Tell us why you're passionate about retail and how you connect with customers on a personal level.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of success. We can't wait to see your application and hopefully welcome you to our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Understand the latest trends and products in the beauty industry. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Show Off Your Coaching Skills
Prepare examples of how you've successfully coached or mentored others in previous roles. Think about specific situations where your guidance led to improved performance or sales. This will demonstrate your ability to lead and inspire a team.
✨Be Ready for Operational Questions
Since the role involves retail operations, be prepared to discuss your experience with inventory management and cash reconciliation. Have some examples ready that highlight your attention to detail and organisational skills in a fast-paced environment.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so think of times when you provided exceptional service. Be ready to share stories that showcase your ability to connect with customers and create memorable experiences, as this aligns perfectly with the company's values.
