Artisanal Cluster - Area Sales & Education Manager, London North (12 month FTC)
Artisanal Cluster - Area Sales & Education Manager, London North (12 month FTC)

Artisanal Cluster - Area Sales & Education Manager, London North (12 month FTC)

Temporary 50000 - 60000 £ / year (est.) Home office (partial)
The Estée Lauder Companies Inc.

At a Glance

  • Tasks: Lead sales teams, drive performance, and ensure exceptional customer service in a dynamic retail environment.
  • Company: Join a leading brand committed to excellence and innovation in retail.
  • Benefits: Enjoy hybrid working, generous leave, bonuses, and exclusive staff discounts.
  • Other info: Flexible hours, travel opportunities, and a focus on mental health wellbeing.
  • Why this job: Make a real impact by inspiring teams and enhancing customer experiences.
  • Qualifications: 5+ years in retail management with strong leadership and sales skills.

The predicted salary is between 50000 - 60000 £ per year.

The Area Sales & Education Manager (ASEM) is accountable for the overall performance within a designated area. This role leads the Point of Sale (POS) Management teams, driving sales, operations, and consumer service excellence. The ASEM ensures the implementation of the commercial strategy at the local level, coaching POS management to achieve KPIs, while cultivating a customer-centric, performance-driven culture.

Projects / Work You Will Be Part Of

  • Sales & Service Management
    • Set and achieve sales and profitability targets for the area by managing POS performance and ensuring alignment with brand objectives.
    • Lead and engage the POS management teams to meet their targets through regular communication and development opportunities.
    • Monitor KPIs to ensure that commercial targets are met and take corrective actions when necessary.
    • Collaborate with internal teams and retail partners to create and execute strategies that drive traffic and conversion while maintaining brand values.
  • Team Leadership & Development
    • Lead, coach, and develop POS management teams, ensuring that they have the skills and resources to meet business objectives.
    • Foster a culture of accountability, teamwork, and high performance.
    • Conduct regular performance reviews, setting clear goals and providing feedback based on KPIs and operational success.
    • Build a talent pipeline, identifying key roles and providing training and development opportunities for team members.
    • Ensure that POS management teams adhere to company policies and maintain high standards of customer service, with a focus on consumer recruitment and retention strategies.
  • Operations & Commercial Excellence
    • Ensure effective execution of the commercial strategy by managing product presentations, inventory, and visual merchandising.
    • Collaborate with the central teams to ensure operational processes are followed, including inventory management and store maintenance.
    • Monitor and review retail operations to ensure a high standard of service and product presentation is maintained.
  • Brand & Consumer Engagement
    • Champion the brand’s values and ensure they are consistently represented at every POS location.
    • Lead the POS management team in delivering exceptional consumer experiences, focusing on service excellence, product knowledge, and brand engagement.
    • Act as the brand ambassador, promoting brand identity and ensuring it resonates with customers through all points of interaction.

What You Will Need to Be Successful in This Role

  • Strong leadership capabilities, with a proven ability to inspire and develop high-performing teams.
  • Experience in retail management, with a focus on sales, service, and team leadership.
  • Strong business acumen and the ability to interpret sales data and adjust strategies accordingly.
  • Excellent communication and interpersonal skills to manage relationships with internal and external stakeholders.
  • A passion for delivering exceptional customer service and driving business results.
  • Ability to travel across the area and work flexible hours, including evenings and weekends.

Qualifications

  • Minimum of 5 years of experience in retail management, with a strong background in sales, service, and team development.
  • Proven experience managing large teams, multi-site operations, and driving performance.
  • A track record of delivering results through strategic planning and execution.
  • Strong organizational skills and ability to manage multiple priorities.
  • A background in business, retail management, or a related field is preferred.

Compensation & Benefits

  • Hybrid Working
  • 25 Days Annual Leave (exc. Bank Holidays)
  • 1 day Annual Leave to celebrate your birthday
  • Holiday Purchase opportunity
  • Bonus Opportunity
  • Ability to work Remotely/Abroad up to two weeks per calendar year
  • Summer Fridays
  • Generous Staff Discount
  • Mental Health Wellbeing Initiatives
  • Benefits platform with exclusive discounts and offers
  • Employee resource groups
  • LinkedIn learning

Artisanal Cluster - Area Sales & Education Manager, London North (12 month FTC) employer: The Estée Lauder Companies Inc.

As an Area Sales & Education Manager at our London North location, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer a range of benefits including hybrid working options, generous annual leave, and opportunities for professional training, all while fostering a culture of teamwork and accountability. Join us to lead high-performing teams and make a meaningful impact on our brand's success in a vibrant city.
The Estée Lauder Companies Inc.

Contact Detail:

The Estée Lauder Companies Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Artisanal Cluster - Area Sales & Education Manager, London North (12 month FTC)

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Area Sales & Education Manager role.

Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your leadership experience and how you've driven sales in previous roles. Use specific examples to demonstrate your impact and how you can bring that to their team.

Tip Number 3

Prepare for interviews by researching the company and its values. Understand their brand and be ready to discuss how you can champion it as the ASEM. Tailor your answers to show you're not just a fit for the role, but also for the company culture.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s get you on board!

We think you need these skills to ace Artisanal Cluster - Area Sales & Education Manager, London North (12 month FTC)

Sales Management
Team Leadership
Coaching and Development
KPI Monitoring
Retail Operations Management
Customer Service Excellence
Strategic Planning
Communication Skills
Interpersonal Skills
Business Acumen
Performance Review
Inventory Management
Visual Merchandising
Brand Engagement
Flexibility in Working Hours

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership capabilities and retail management experience, as these are key for the Area Sales & Education Manager role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've driven sales and developed teams in the past, showing us your personality and enthusiasm for the brand.

Showcase Your Achievements: Quantify your successes! Use numbers to demonstrate how you've met or exceeded KPIs in previous roles. This helps us see the impact you've made and how you can contribute to our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at The Estée Lauder Companies Inc.

Know Your Numbers

Make sure you’re familiar with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've met or exceeded sales targets in previous positions, and have specific examples at hand to showcase your achievements.

Showcase Your Leadership Style

Prepare to talk about your leadership approach and how you’ve developed high-performing teams in the past. Think of examples where you’ve coached team members to success, and be ready to explain how you foster a culture of accountability and teamwork.

Understand the Brand

Research the brand thoroughly before your interview. Be prepared to discuss how you would champion the brand’s values and ensure they resonate with customers. This shows your commitment and understanding of what the company stands for.

Ask Insightful Questions

Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about the current challenges the team faces or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.

Artisanal Cluster - Area Sales & Education Manager, London North (12 month FTC)
The Estée Lauder Companies Inc.

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