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For Companies At a Glance
- Tasks: Lead sales and education for top beauty brands, driving performance and customer service excellence.
- Company: Join M·A·C, the world's leading professional makeup authority celebrating diversity and individuality.
- Benefits: Enjoy flexible hours, travel opportunities, and a vibrant team culture with growth potential.
- Why this job: Be a brand ambassador, inspire teams, and create exceptional consumer experiences in a dynamic environment.
- Qualifications: 5+ years in retail management, strong leadership skills, and a passion for beauty and customer service.
- Other info: Opportunity to work with iconic brands like Bobbi Brown, MAC, and Too Faced.
The predicted salary is between 36000 - 60000 £ per year.
Description
The Area Sales & Education Manager (ASEM) is accountable for the overall performance within a designated area. This role leads the Point of Sale (POS) Management teams, driving sales, operations, and consumer service excellence. The ASEM ensures the implementation of the commercial strategy at the local level, coaching POS management to achieve KPIs, while cultivating a customer-centric, performance-driven culture.
M•A•C is the world\’s leading professional MAKEUP AUTHORITY because of our unrivaled expertise in makeup artistry. M•A•C celebrates diversity and INDIVIDUALITY – all ages, all races, all sexes. M•A•C is a proud COMMUNITY of professional makeup artists.
Sales & Service Management:
- Set and achieve sales and profitability targets for the area by managing POS performance and ensuring alignment with brand objectives.
- Lead and engage the POS management teams to meet their targets through regular communication and development opportunities.
- Monitor KPIs to ensure that commercial targets are met and take corrective actions when necessary.
- Collaborate with internal teams and retail partners to create and execute strategies that drive traffic and conversion while maintaining brand values.
Team Leadership & Development:
- Lead, coach, and develop POS management teams, ensuring that they have the skills and resources to meet business objectives.
- Foster a culture of accountability, teamwork, and high performance.
- Conduct regular performance reviews, setting clear goals and providing feedback based on KPIs and operational success.
- Build a talent pipeline, identifying key roles and providing training and development opportunities for team members.
- Ensure that POS management teams adhere to company policies and maintain high standards of customer service, with a focus on consumer recruitment and retention strategies.
Brand & Consumer Engagement:
- Champion the brand\’s values and ensure they are consistently represented at every POSlocation.
- Lead the POS management team in delivering exceptional consumer experiences, focusing on service excellence, product knowledge, and brand engagement.
- Act as the brand ambassador, promoting brand identity and ensuring it resonates with customers through all points of interaction.
Qualifications
What you will need to be successful in this role:
- Strong leadership capabilities, with a proven ability to inspire and develop high-performing teams.
- Experience in retail management, with a focus on sales, service, and team leadership.
- Strong business acumen and the ability to interpret sales data and adjust strategies accordingly.
- Excellent communication and interpersonal skills to manage relationships with internal and external stakeholders.
- A passion for delivering exceptional customer service and driving business results.
- Ability to travel across the area and work flexible hours, including evenings and weekends.
Qualifications:
- Minimum of 5 years of experience in retail management, with a strong background in sales, service, and team development.
- Proven experience managing large teams, multi-site operations, and driving performance.
- A track record of delivering results through strategic planning and execution.
- Strong organizational skills and ability to manage multiple priorities.
- A background in business, retail management, or a related field is preferred.
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The Estée Lauder Companies Area Sales and Education Manager Bobbi Brown, MAC & Too Faced (South West employer: The Estée Lauder Companies
Contact Detail:
The Estée Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Estée Lauder Companies Area Sales and Education Manager Bobbi Brown, MAC & Too Faced (South West
✨Tip Number 1
Familiarise yourself with the brands under The Estée Lauder Companies, especially Bobbi Brown, MAC, and Too Faced. Understanding their unique selling points and brand values will help you demonstrate your passion and alignment with their mission during interviews.
✨Tip Number 2
Network with current or former employees of The Estée Lauder Companies. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations for the Area Sales and Education Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and developed teams in previous roles. Highlighting measurable outcomes from your past experiences will showcase your ability to meet KPIs and lead high-performing teams effectively.
✨Tip Number 4
Stay updated on the latest trends in the beauty industry, particularly in retail management and consumer engagement strategies. Being knowledgeable about current market dynamics will allow you to speak confidently about how you can contribute to the company's success.
We think you need these skills to ace The Estée Lauder Companies Area Sales and Education Manager Bobbi Brown, MAC & Too Faced (South West
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, sales, and team leadership. Use specific examples that demonstrate your ability to drive performance and achieve targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your understanding of the brand values of Bobbi Brown, MAC, and Too Faced. Mention how your leadership style aligns with their customer-centric approach.
Highlight Key Achievements: In your application, emphasise any quantifiable achievements from your previous roles, such as sales growth percentages or successful team development initiatives. This will help illustrate your capability to meet KPIs.
Prepare for Potential Questions: Think about how you would respond to questions regarding your leadership style, experience with KPIs, and strategies for enhancing customer engagement. Being prepared will help you stand out during the interview process.
How to prepare for a job interview at The Estée Lauder Companies
✨Showcase Your Leadership Skills
As an Area Sales and Education Manager, strong leadership is key. Be prepared to share specific examples of how you've inspired and developed high-performing teams in your previous roles. Highlight any successful strategies you've implemented to drive sales and improve team performance.
✨Demonstrate Your Business Acumen
Familiarise yourself with the latest sales data and trends relevant to the beauty industry. During the interview, discuss how you interpret sales data to adjust strategies and achieve targets. This will show that you understand the commercial aspects of the role and can contribute to the company's success.
✨Emphasise Customer Service Excellence
The role requires a passion for delivering exceptional customer service. Prepare to discuss how you've previously enhanced customer experiences and driven consumer engagement. Share any initiatives you've led that resulted in improved customer satisfaction or retention.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about challenges you've faced in retail management and how you overcame them. This will demonstrate your ability to handle real-life situations effectively.
