At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join The Estée Lauder Companies, a leader in prestige beauty.
- Benefits: Enjoy competitive pay, training opportunities, and a diverse work culture.
- Other info: This role offers a pathway to a fulfilling career in the beauty industry.
- Why this job: Be the CEO of your own store and develop essential business skills.
- Qualifications: Retail experience and strong leadership skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Travel Retail - Tom Ford Counter Manager - Stansted Airport - 36hrs role at The Estée Lauder Companies Inc.
Continue with Google Continue with Google
2 days ago Be among the first 25 applicants
Join to apply for the Travel Retail - Tom Ford Counter Manager - Stansted Airport - 36hrs role at The Estée Lauder Companies Inc.
Description
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Description
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
⁃ Effective verbal and written communication skills. Excellent interpersonal skills
⁃ Quality customer service skills. Skilled at winning people over
⁃ Results oriented, with high drive to meet objectives and standards
⁃ Pursue goals beyond what is required or expected of them
⁃ Senses Others\' Development Needs And Bolsters Their Abilities
⁃ Anticipates, recognizes, and meets customers\' needs
⁃ Handles difficult and tense customer service situations with diplomacy and tact
⁃ Guides the performance of others while holding them accountable
⁃ Cultivate and maintain extensive informal networks
⁃ Models team qualities like respect, helpfulness, and cooperation
⁃ High attention to detail and organisational skills
⁃ The ability to work autonomously and contribute to the team
⁃ Proactive and positive approach to work and tasks
⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge
⁃ Retail sales experience.
⁃ Teamleadership
⁃ degree of experience dependent on business/Store size.
⁃ Experience in strategic planning and execution
⁃ Ability to develop financial plans and manage resources
⁃ Working knowledge of a computerised system including email, Microsoft Excel
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business DevelopmentIndustries
Personal Care Product Manufacturing
Referrals increase your chances of interviewing at The Estée Lauder Companies Inc. by 2x
Sign in to set job alerts for “Counter Manager” roles.
Continue with Google Continue with Google
Continue with Google Continue with Google
London, England, United Kingdom 2 weeks ago
Counter Manager \"The Ordinary\" - John Lewis - Oxford Street
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 3 weeks ago
Greenhithe, England, United Kingdom 1 month ago
West Thurrock, England, United Kingdom 3 weeks ago
Aveda Counter Manager Selfridges Oxford Street - 37.5 Hrs
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 month ago
Drunk Elephant & Shiseido Multi Brand Counter Manager - Sephora, Bluewater (30 Hours)
Dartford, England, United Kingdom 1 week ago
Greenhithe, England, United Kingdom 1 month ago
Aftermarket Sales Manager- Major Accounts Central Europe
Greater London, England, United Kingdom 2 weeks ago
Dartford, England, United Kingdom 1 week ago
Counter Manager Estee Lauder Harvey Nichols
London, England, United Kingdom 3 weeks ago
UK Country Manager & Sr Director of Corporate Sales
London, England, United Kingdom 1 month ago
Area Sales and Education Manager Bobbi Brown, MAC & Too Faced (South West)
Greater London, England, United Kingdom 1 week ago
Leeds, England, United Kingdom 2 weeks ago
Senior Sales Operations Manager, Wholesale, UK & Ireland
London, England, United Kingdom 4 days ago
Tom Ford - Counter Manager - John Lewis White City - 37.5 hours
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 days ago
UK Country Manager & Sr Director of Corporate Sales
London, England, United Kingdom 6 days ago
Counter Manager - bareMinerals Boots White City
City Of London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 3 weeks ago
Orpington, England, United Kingdom 1 month ago
Retail Sales Manager, Footwear Department, Selfridges London
London, England, United Kingdom 1 month ago
London, England, United Kingdom 3 weeks ago
Manager, Sales & Partnerships - Challenger Tour
Senior Sales Manager - Remote (UK-based Candidates Only)
London, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrTravel Retail - Tom Ford Counter Manager - Stansted Airport - 36hrs employer: The Estée Lauder Companies Inc.
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that champions diversity and fosters personal growth. As a Counter Manager at Stansted Airport, you will enjoy comprehensive training, competitive benefits, and the opportunity to develop your leadership skills in a dynamic retail environment, paving the way for a fulfilling career in the beauty industry.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Retail - Tom Ford Counter Manager - Stansted Airport - 36hrs
✨Tip Number 1
Familiarise yourself with Tom Ford's brand values and product range. Understanding the brand's ethos will help you connect with customers and lead your team effectively.
✨Tip Number 2
Network with current employees or industry professionals who have experience in travel retail. They can provide valuable insights into the role and the company culture, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples that demonstrate your ability to inspire and develop others.
✨Tip Number 4
Stay updated on the latest trends in the beauty industry, especially in travel retail. Being knowledgeable about market changes can set you apart as a candidate who is proactive and engaged.
We think you need these skills to ace Travel Retail - Tom Ford Counter Manager - Stansted Airport - 36hrs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in retail management and leadership. Emphasise any previous roles where you successfully led a team or achieved sales targets, as this is crucial for the Counter Manager position.
Craft a Compelling Cover Letter:In your cover letter, express your passion for the beauty industry and your leadership style. Mention specific examples of how you've coached teams to success and how you plan to drive sales and customer satisfaction at the Tom Ford counter.
Highlight Key Skills:Focus on the skills mentioned in the job description, such as effective communication, customer service excellence, and strategic planning. Use bullet points to make these stand out and relate them to your past experiences.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a managerial role.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Leadership Skills
As a Counter Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully coached others in the past, and be ready to discuss your leadership style and how it aligns with the company's values.
✨Understand the Brand
Familiarise yourself with Tom Ford's brand ethos and product range. Being able to speak passionately about the brand and its offerings will show your genuine interest and help you connect with the interviewers.
✨Prepare for Customer Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you've resolved conflicts or exceeded customer expectations, and be ready to share these stories during the interview.
✨Demonstrate Business Acumen
Since this role involves strategic planning and execution, be prepared to discuss your experience with business management. Highlight any relevant financial planning or resource management skills that would make you an asset to the team.
