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For Companies At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join The Estée Lauder Companies, a leader in prestige beauty.
- Benefits: Enjoy competitive pay, training, and opportunities for career growth.
- Why this job: Be the CEO of your own store and make a real impact.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: This role offers exposure to business planning and marketing.
The predicted salary is between 48000 - 72000 £ per year.
Sephora Bluewater ELC Multi Brand Business Manager
Join to apply for the Sephora Bluewater ELC Multi Brand Business Manager role at The Estée Lauder Companies Inc.
Sephora Bluewater ELC Multi Brand Business Manager
1 day ago Be among the first 25 applicants
Join to apply for the Sephora Bluewater ELC Multi Brand Business Manager role at The Estée Lauder Companies Inc.
Description
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Description
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
⁃ Effective verbal and written communication skills. Excellent interpersonal skills
⁃ Quality customer service skills. Skilled at winning people over
⁃ Results oriented, with high drive to meet objectives and standards
⁃ Pursue goals beyond what is required or expected of them
⁃ Senses Others\’ Development Needs And Bolsters Their Abilities
⁃ Anticipates, recognizes, and meets customers\’ needs
⁃ Handles difficult and tense customer service situations with diplomacy and tact
⁃ Guides the performance of others while holding them accountable
⁃ Cultivate and maintain extensive informal networks
⁃ Models team qualities like respect, helpfulness, and cooperation
⁃ High attention to detail and organisational skills
⁃ The ability to work autonomously and contribute to the team
⁃ Proactive and positive approach to work and tasks
⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge
⁃ Retail sales experience.
⁃ Teamleadership
⁃ degree of experience dependent on business/Store size.
⁃ Experience in strategic planning and execution
⁃ Ability to develop financial plans and manage resources
⁃ Working knowledge of a computerised system including email, Microsoft Excel
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Personal Care Product Manufacturing
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Sephora Bluewater ELC Multi Brand Business Manager employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sephora Bluewater ELC Multi Brand Business Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the beauty industry, especially those related to retail management. Being knowledgeable about current products and customer preferences will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the beauty and retail sectors. Attend industry events or connect with people on platforms like LinkedIn to gain insights and potentially get referrals for the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated others and achieved sales targets.
✨Tip Number 4
Research The Estée Lauder Companies Inc. and their values. Understanding their culture and mission will allow you to tailor your conversation and demonstrate that you're a great fit for their team.
We think you need these skills to ace Sephora Bluewater ELC Multi Brand Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, leadership, and customer service. Use specific examples that demonstrate your ability to meet sales targets and manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the beauty industry and your enthusiasm for the role. Mention how your skills align with the job requirements, particularly in coaching and business planning.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention any sales increases you led or successful events you organised that enhanced customer engagement.
Prepare for Potential Questions: Anticipate questions related to leadership and customer service scenarios. Be ready to discuss how you've handled difficult situations and how you motivate your team to achieve their best.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully coached others in the past, highlighting specific outcomes that resulted from your leadership.
✨Understand the Business
Familiarise yourself with Sephora's business model and the beauty industry as a whole. Be ready to discuss how you would create and execute a business plan that aligns with their goals, including customer recruitment and retention strategies.
✨Demonstrate Customer Service Excellence
Prepare to discuss your approach to exceptional customer service. Think of scenarios where you've handled difficult situations with diplomacy and tact, and be ready to explain how you anticipate and meet customer needs.
✨Highlight Your Organisational Skills
Given the fast-paced retail environment, it's crucial to showcase your attention to detail and organisational abilities. Share examples of how you've managed multiple tasks effectively while maintaining high standards in your previous roles.
