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- Tasks: Lead the sales team, ensuring excellent customer service and smooth store operations.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive pay, training opportunities, and a diverse work culture.
- Why this job: Perfect for ambitious individuals seeking their first supervisory role in a dynamic environment.
- Qualifications: Retail experience is essential; supervisory skills are a plus.
- Other info: Flexible hours including weekends; must have right to work in the UK.
Key Holder – The Cosmetics Company Store – Swindon – 8 hours (2 days)
Join to apply for the Key Holder – The Cosmetics Company Store – Swindon – 8 hours (2 days) role at The Estée Lauder Companies Inc.
Key Holder – The Cosmetics Company Store – Swindon – 8 hours (2 days)
1 month ago Be among the first 25 applicants
Join to apply for the Key Holder – The Cosmetics Company Store – Swindon – 8 hours (2 days) role at The Estée Lauder Companies Inc.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
Description
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Personal Care Product Manufacturing
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Key Holder - The Cosmetics Company Store - Swindon - 8 hours (2 days) employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Swindon - 8 hours (2 days)
✨Tip Number 1
Familiarise yourself with The Estée Lauder Companies and their brands. Understanding their product lines and values will help you connect better during the interview and demonstrate your passion for the cosmetics industry.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet customer needs, as this aligns with the role's focus on personalised service.
✨Tip Number 3
Highlight any leadership or mentoring experiences you have, even if they were informal. Discuss how you motivated others or contributed to a positive team environment, as this is crucial for a Key Holder position.
✨Tip Number 4
Be prepared to discuss your cash handling experience and any relevant software knowledge. If you have experience with point-of-sale systems, mention it, as this will show you're ready to take on the responsibilities of opening and closing the store.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Swindon - 8 hours (2 days)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in cosmetics. Emphasise any supervisory roles or coaching experiences you've had, as these are key for the Key Holder position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty products and customer service. Mention specific examples of how you've provided exceptional service or led a team to achieve sales targets.
Highlight Relevant Skills: In your application, focus on skills such as cash handling, opening and closing procedures, and familiarity with retail point-of-sale software. These are important for the role and should be clearly stated.
Show Enthusiasm for the Brand: Demonstrate your knowledge of The Estée Lauder Companies and their brands in your application. Express why you want to work for them specifically and how you align with their values of diversity and customer service.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience, especially if it's in cosmetics. Be prepared to discuss specific situations where you provided excellent customer service or achieved sales targets.
✨Demonstrate Leadership Skills
As a Key Holder, you'll be expected to lead by example. Share examples of how you've coached or mentored others in the past, and how you can inspire your team to deliver exceptional service.
✨Familiarise Yourself with Cash Handling
Since cash reconciliation is part of the role, brush up on your cash handling skills. Be ready to explain any relevant experience you have with cash management and point-of-sale systems.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a retail environment. Think about how you would handle difficult customers or manage store operations during busy periods.
