Jo Malone London - Stylist - JLP Reading - 16hrs
Jo Malone London - Stylist - JLP Reading - 16hrs

Jo Malone London - Stylist - JLP Reading - 16hrs

Reading Part-Time No home office possible
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At a Glance

  • Tasks: Engage customers with exceptional service and creative experiences at Jo Malone London.
  • Company: Join the iconic Jo Malone London, known for its luxurious fragrances and unique customer experiences.
  • Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for personal growth.
  • Why this job: Be part of a fun, creative team that values kindness and storytelling in every interaction.
  • Qualifications: Looking for friendly, adaptable individuals with a passion for service and a positive attitude.
  • Other info: Must be available for retail hours, including weekends and special events.

Description

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity, and kindness are key. In this role, you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day-to-day activity. From the signature Hand and Arm massage to hosting wedding consultations where you help bottle some of their most precious memories. Our services and events include floral crowns, graffiti art, chocolate tasting, and cocktail master classes, making them the talk of the town.

The primary responsibility is to provide outstanding customer service to each customer and to meet service goals. Additional responsibilities include maintaining the store environment, assisting with opening and closing the Boutique, and housekeeping duties. The Stylist will understand their individual sales and service goals.

Qualifications

  • The ideal candidate will be warm, kind, friendly, and have a ‘can-do’ attitude. They will have a passion for service and storytelling, along with being adaptable and versatile. A gracious, intelligent, and well-groomed appearance is essential.
  • The ability to provide inspirational, authentic, and personalized customer service.
  • The ability to work retail hours, including days, nights, weekends, and during special events in a fast-paced environment.
  • Applicants must be able to provide proof of the right to live and work in the country if invited for an interview.

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Jo Malone London - Stylist - JLP Reading - 16hrs employer: The Estée Lauder Companies Inc.

At Jo Malone London, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and exceptional customer service. As a Stylist in our Reading boutique, you will enjoy unique employee benefits, including opportunities for personal growth through engaging events and training, all while being part of a team that values kindness and collaboration. Join us to not only enhance your career but also to create memorable experiences for our customers in a beautifully designed environment.
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Contact Detail:

The Estée Lauder Companies Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Jo Malone London - Stylist - JLP Reading - 16hrs

✨Tip Number 1

Familiarise yourself with Jo Malone London's products and services. Understanding the brand's unique offerings, such as their signature Hand and Arm massage or floral crown workshops, will help you engage with customers and showcase your passion during the interview.

✨Tip Number 2

Demonstrate your customer service skills in real-life scenarios. Think of examples where you've gone above and beyond for a customer, as this role heavily relies on providing exceptional service and creating memorable experiences.

✨Tip Number 3

Showcase your creativity and adaptability. Prepare to discuss how you've used these traits in previous roles, especially in fast-paced environments, as they are crucial for hosting events and engaging with diverse customers.

✨Tip Number 4

Be ready to embody the brand's values of warmth and kindness. During your interactions, whether in person or virtually, let your personality shine through, as this will resonate well with the hiring team looking for a 'can-do' attitude.

We think you need these skills to ace Jo Malone London - Stylist - JLP Reading - 16hrs

Exceptional Customer Service
Creativity
Storytelling
Adaptability
Versatility
Warmth and Kindness
Attention to Detail
Sales Skills
Event Hosting
Team Collaboration
Time Management
Communication Skills
Ability to Work in a Fast-Paced Environment
Professional Appearance

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Jo Malone London is looking for in a Stylist. Highlight your customer service skills and any relevant experience in your application.

Showcase Your Personality: Since the role requires a warm and friendly attitude, make sure your application reflects your personality. Use a conversational tone in your cover letter to convey your passion for service and storytelling.

Highlight Relevant Experience: Include specific examples from your past work that demonstrate your ability to provide exceptional customer service. Mention any experience with events or creative activities that align with the role's responsibilities.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in a customer-facing role.

How to prepare for a job interview at The Estée Lauder Companies Inc.

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to create a memorable experience for customers.

✨Emphasise Your Creativity

Since creativity is a key aspect of the role, be prepared to discuss how you can bring innovative ideas to the table. Think about how you could enhance customer interactions or suggest unique events that align with Jo Malone's brand.

✨Demonstrate Your Adaptability

The job requires versatility in a fast-paced environment. Be ready to share instances where you've successfully adapted to changing situations or handled unexpected challenges while maintaining a positive attitude.

✨Dress to Impress

Given the emphasis on a well-groomed appearance, ensure you dress smartly for the interview. This not only shows respect for the company but also reflects your understanding of the brand's image and values.

Jo Malone London - Stylist - JLP Reading - 16hrs
The Estée Lauder Companies Inc.

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