HOF Manchester Counter Manager

HOF Manchester Counter Manager

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to create exceptional customer experiences in beauty retail.
  • Company: Join Clinique, a leader in skincare with over 55 years of dermatological expertise.
  • Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
  • Why this job: Be part of a passionate team that values client relationships and personal growth.
  • Qualifications: Retail management experience, leadership skills, and a passion for beauty are essential.
  • Other info: Flexible hours for a balanced work-life, perfect for students and young professionals.

The predicted salary is between 28800 - 43200 £ per year.

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Description

Clinique’s promise is to create great looking skin for everyone. Born out of a Dermatologist office, Clinique are the leading authority in the Active Derm category with diagnostics, built on 55+ years of dermatological research and products that deliver clinical results clients will see and feel instantly, and over time.

Description

Clinique’s promise is to create great looking skin for everyone. Born out of a Dermatologist office, Clinique are the leading authority in the Active Derm category with diagnostics, built on 55+ years of dermatological research and products that deliver clinical results clients will see and feel instantly, and over time.

Clinique’s mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. Clinique is built on passion – a passion for our clients, for our innovative products and the development of our talent. We place the client at the heart of everything we do, giving superior care by providing dermatologist guided solutions, from skincare to makeup.

This is an exceptional opportunity for you in managing the counter team. You will have accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you.As one of our talented Counter Managers,you will be passionate about skin and beauty, creating an exceptional customer experience making your client feel Valued, Respected, Connected, and Confident while selling our market-leading products across our Skincare, Makeup, and Fragrance.

Qualifications

Compensation and Benefits

Competitive industry salary

Commission scheme

Product discount

Training & development

About You

You will have:

Proven retail management/assistant management experience preferably within beauty or a fast-paced retail environment

Experience in team management with skills in leadership, communication, motivation and performance evaluation

Experience setting sales and customer service targets, sales analysis and staff scheduling

Experience of creating and executing in-store events

A passion and energy to provide inspirational, authentic and personalised customer service

An approachable and friendly personality

Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview

Proof of right to live and work in the country

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Personal Care Product Manufacturing

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HOF Manchester Counter Manager employer: The Estée Lauder Companies Inc.

The Estée Lauder Companies Inc. is an exceptional employer that prioritises employee growth and development within the vibrant retail beauty industry. With a competitive salary, commission scheme, and product discounts, we foster a supportive work culture that values passion and innovation, allowing our Counter Managers in Manchester to lead high-performing teams while delivering outstanding customer experiences. Join us to be part of a company that not only champions great skin but also invests in your career progression and work-life balance.
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Contact Detail:

The Estée Lauder Companies Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HOF Manchester Counter Manager

✨Tip Number 1

Familiarise yourself with Clinique's product range and their unique selling points. Being knowledgeable about the brand will not only impress during your interview but also help you connect with potential customers.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you motivated your team to achieve sales targets or improve customer service.

✨Tip Number 3

Research the latest trends in the beauty industry, especially those related to skincare and makeup. Being able to discuss current trends and how they relate to Clinique's offerings can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your experience with in-store events. Think of creative ideas for events that could attract customers and enhance their shopping experience, as this is a key responsibility of the Counter Manager role.

We think you need these skills to ace HOF Manchester Counter Manager

Retail Management Experience
Team Leadership
Customer Relationship Management
Sales Target Setting
Performance Evaluation
Event Planning and Execution
Communication Skills
Motivational Skills
Analytical Skills
Customer Service Excellence
Flexibility in Availability
Passion for Beauty and Skincare
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant retail management experience, especially in beauty or fast-paced environments. Use keywords from the job description to demonstrate that you meet the qualifications.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for skincare and beauty. Mention specific experiences where you've successfully led a team or executed in-store events, aligning with Clinique's mission.

Showcase Customer Service Skills: In your application, emphasise your ability to provide exceptional customer service. Include examples of how you've made clients feel valued and connected, as this is crucial for the role.

Highlight Leadership Experience: Detail your experience in team management, focusing on your leadership style and how you've motivated your team to achieve sales targets. This will show that you're ready to take on the responsibilities of a Counter Manager.

How to prepare for a job interview at The Estée Lauder Companies Inc.

✨Show Your Passion for Beauty

Make sure to express your enthusiasm for skincare and beauty during the interview. Share personal experiences or stories that highlight your passion, as this role requires a genuine love for the products and the industry.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully managed a team in the past. Discuss your approach to motivating staff, setting targets, and evaluating performance, as these are key aspects of the Counter Manager role.

✨Prepare for Customer Scenarios

Think about potential customer service scenarios you might face in the role. Be ready to discuss how you would handle difficult situations or create exceptional customer experiences, as this is crucial for building client relationships.

✨Know the Brand Inside Out

Research Clinique and its product offerings thoroughly. Familiarise yourself with their mission, values, and recent campaigns, so you can speak confidently about how you would represent the brand and engage customers effectively.

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