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- Tasks: Lead and coach a team of Sales Associates to achieve sales and customer service targets.
- Company: Join a leader in prestige beauty with a commitment to diversity and growth.
- Benefits: Enjoy competitive pay, outstanding training, and progressive career opportunities.
- Why this job: Perfect for ambitious self-starters passionate about retail and coaching others.
- Qualifications: Retail experience, supervisory skills, and a flair for customer service required.
- Other info: Flexible hours including nights and weekends in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
Description
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self⁃starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
⁃ Proven retail experience preferably within cosmetics
⁃ The ability to provide inspirational, authentic and personalized customer service
⁃ Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
⁃ Retail operations experience including inventory management and cash reconciliation
⁃ Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment
⁃ Previous experience with retail point⁃of⁃sale software
⁃ Proficient in Microsoft Office
⁃ Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
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Hedge End - CM 30 Assistant Manager Assistant Counter Manager employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hedge End - CM 30 Assistant Manager Assistant Counter Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the cosmetics industry. Being knowledgeable about current products and brands will not only impress during your interview but also show your passion for the role.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully coached or mentored team members in the past. Highlighting your leadership skills with real-life scenarios can set you apart from other candidates.
✨Tip Number 3
Demonstrate your understanding of retail operations by being ready to talk about inventory management and cash reconciliation. Showing that you have hands-on experience in these areas will make you a more attractive candidate.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding working hours. Since the role requires working various shifts, showing that you're adaptable can give you an edge in the selection process.
We think you need these skills to ace Hedge End - CM 30 Assistant Manager Assistant Counter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience, especially in cosmetics. Emphasise any supervisory roles and coaching experiences you've had, as these are key for the Assistant Counter Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and coaching. Share specific examples of how you've inspired others to achieve sales targets and provide excellent customer service.
Highlight Relevant Skills: Clearly outline your skills in retail operations, inventory management, and cash reconciliation. Mention your proficiency with retail point-of-sale software and Microsoft Office, as these are important for the role.
Showcase Your Availability: Since the role requires flexibility with working hours, make sure to mention your availability for days, nights, weekends, and special events in your application. This shows your commitment and readiness for the fast-paced environment.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Showcase Your Coaching Skills
As an Assistant Counter Manager, your ability to coach and mentor others is crucial. Prepare examples of how you've successfully developed team members in the past, highlighting specific outcomes and improvements.
✨Demonstrate Customer Service Excellence
This role requires providing inspirational and personalised customer service. Be ready to discuss your approach to customer interactions and share a memorable experience where you went above and beyond for a customer.
✨Familiarise Yourself with Retail Operations
Understanding retail operations is key. Brush up on your knowledge of inventory management and cash reconciliation processes, and be prepared to discuss how you've handled these tasks in previous roles.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about challenges you've faced in retail and how you overcame them, particularly in coaching or managing a team.