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- Tasks: Deliver exceptional customer service and create memorable experiences for visitors.
- Company: Join Jo Malone London, a brand known for its creativity and generosity.
- Benefits: Enjoy a vibrant work environment with opportunities for personal growth and creativity.
- Why this job: Be part of exciting events and showcase your passion for fragrance and storytelling.
- Qualifications: Warm, friendly individuals with a passion for service and a can-do attitude are ideal.
- Other info: Flexible retail hours including days, nights, and weekends; perfect for students!
30 hour Stylist John Lewis Oxford Street
Join to apply for the 30 hour Stylist John Lewis Oxford Street role at The Estée Lauder Companies Inc.
30 hour Stylist John Lewis Oxford Street
5 days ago Be among the first 25 applicants
Join to apply for the 30 hour Stylist John Lewis Oxford Street role at The Estée Lauder Companies Inc.
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Description
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
Description
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals
Responsibilities and tasks
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- To be aware of competitor activity and to drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
Qualifications
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
- The ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Design, Art/Creative, and Information Technology
-
Industries
Personal Care Product Manufacturing
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30 hour Stylist John Lewis Oxford Street employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 30 hour Stylist John Lewis Oxford Street
✨Tip Number 1
Familiarise yourself with Jo Malone London's brand values and product offerings. Understanding their unique approach to customer service and storytelling will help you connect with the brand during your interactions.
✨Tip Number 2
Showcase your creativity and passion for customer service in conversations. Think of examples from your past experiences where you've gone above and beyond to create memorable moments for customers.
✨Tip Number 3
Network with current or former employees of Jo Malone London. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss how you would contribute to in-store events and promotions. Think of creative ideas that align with the brand's ethos, as this will demonstrate your enthusiasm and fit for the role.
We think you need these skills to ace 30 hour Stylist John Lewis Oxford Street
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Stylist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Your Customer Service Skills: Since exceptional customer service is paramount in this role, provide specific examples in your CV or cover letter that demonstrate your ability to engage with customers and create memorable experiences.
Highlight Creativity and Adaptability: The job requires creativity and a 'can-do' attitude. Include instances where you've successfully adapted to challenges or showcased your creative flair, whether in previous jobs or personal projects.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples of how you've gone above and beyond for customers in the past, as this role at Jo Malone London is all about creating memorable experiences.
✨Demonstrate Creativity
Since creativity is a key part of the job, think of ways you can showcase your creative side during the interview. Whether it's discussing unique ideas for events or how you would engage customers, let your imagination shine.
✨Know the Brand Inside Out
Familiarise yourself with Jo Malone London's products and brand values. Being able to discuss their fragrances and services knowledgeably will show your genuine interest and help you stand out as a candidate.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer scenarios. Prepare by thinking through potential challenges you might face in the role and how you would resolve them while maintaining excellent service.
