At a Glance
- Tasks: Lead the housekeeping team to ensure exceptional cleanliness and guest comfort.
- Company: Join The Club Company, a premium collection of golf and country clubs in the UK.
- Benefits: Enjoy complimentary health club access, bonus holiday days, and discounts on meals and spa treatments.
- Other info: Diverse and inclusive workplace with personal development opportunities and flexible scheduling.
- Why this job: Make a real impact on guest experiences while working in beautiful surroundings.
- Qualifications: Previous housekeeping experience in hospitality, preferably in a supervisory role.
The predicted salary is between 25000 - 30000 £ per year.
About the Company
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards. We create a feel-good experience through our CARE values: Caring, ambitious, respectful, and energised.
Benefits
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you’re passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme.
- Personal development programmes for growth and opportunities in our expanding group.
- Cycle to Work scheme.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role
Are you passionate about maintaining the highest standards of cleanliness, comfort, and safety? We are looking for an enthusiastic and dedicated Head Housekeeper to lead our team and ensure an exceptional guest experience. In this key role, you’ll supervise and plan the work of our housekeeping team, ensuring tasks are completed to the highest standards. You’ll be responsible for scheduling shifts, inspecting the team’s work, and ensuring we’re always stocked up on supplies. You’ll also take charge of lost and found items, reporting maintenance or repair needs, and coordinating deep cleaning activities to keep the hotel pristine. You’ll collaborate with other departments for special events and regularly inspect facilities to maintain cleanliness, safety, and health standards. You will report to the Hotel Manager, contributing to smooth day-to-day operations and ensuring every guest has a memorable stay.
Experience & Skills Required
Club, resort or other hospitality industry housekeeping experience, preferably in a supervisory role.
Schedule
We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours—including weekends and bank holidays.
Embracing You
We embrace diversity and equality, committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome as an inclusive workplace, and our team is comfortable bringing their authentic whole selves to work. Be yourself—we like it that way!
Head Housekeeper employer: The Essex Golf and Country Club Limited
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With benefits like complimentary access to health facilities, generous holiday allowances, and personal growth programmes, team members are empowered to thrive in their roles. Located in stunning surroundings, our clubs provide a unique environment where staff can enjoy a fulfilling career while contributing to a premier lifestyle experience for our members.
Contact Details:
The Essex Golf and Country Club Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in housekeeping roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! If you know of any clubs or resorts nearby, pop in for a visit. Introduce yourself to the management and express your interest in the Head Housekeeper role. A personal touch can make a lasting impression.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. The Club Company prides itself on its CARE values—Caring, Ambitious, Respectful, and Energised. Be ready to share how you embody these traits in your work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at The Club Company.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for cleanliness and guest experience shine through. We want to see that you genuinely care about maintaining high standards and creating a feel-good environment for our guests.
Tailor Your Experience:Make sure to highlight your relevant experience in the hospitality industry, especially any supervisory roles. We’re looking for someone who can lead a team effectively, so share specific examples of how you've done this in the past.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Head Housekeeper role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team at The Club Company!
How to prepare for a job interview at The Essex Golf and Country Club Limited
✨Know the Company Inside Out
Before your interview, take some time to research The Club Company. Understand their mission, values, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team, so be prepared to discuss your previous supervisory experience. Share specific examples of how you've motivated your team, handled conflicts, or improved cleaning standards. This will demonstrate your capability to manage and inspire others.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about situations where you had to deal with difficult guests, manage tight schedules, or coordinate with other departments. Practising these scenarios will help you respond confidently during the interview.
✨Emphasise Your Attention to Detail
In housekeeping, attention to detail is crucial. Be ready to discuss how you ensure high cleanliness standards and maintain safety protocols. You might want to mention any systems or checklists you’ve used in the past to keep track of tasks and ensure nothing gets overlooked.
