At a Glance
- Tasks: Be the friendly face of our club, welcoming members and guests with a smile.
- Company: Join a vibrant team in a supportive and inclusive environment.
- Benefits: Enjoy health club access, bonus holidays, and discounts on meals and spa treatments.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
- Why this job: Make a positive impact while developing your skills in a dynamic setting.
- Qualifications: GCSE qualification and previous customer service experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you’re passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off‑duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
We are looking for a friendly and efficient Receptionist to join our team and provide a welcoming experience for all members and guests. You will be the first point of contact for anyone visiting the Club, greeting customers in a polite and professional manner and ensuring the reception area is always tidy and well‑presented. In this role, you will answer incoming calls, direct them to the appropriate team members, and take messages as needed. You will also assist with the registration of members, ensuring they are properly signed in or their membership cards are swiped. Additionally, you will schedule appointments for the administrative team and assist with arranging special services for members and guests when required. You will handle payments and charges for services, address any customer complaints, and ensure that all health and safety policies are followed. You will also perform general office duties and contribute to the smooth running of the front of house operations. If you are organised, customer‑focused and take pride in presenting a professional and welcoming environment, we would love to have you as part of our team.
Experience & Skills Required:
- GCSE qualification.
- Previous experience in service‑oriented position desirable.
We operate a 7‑days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours – weekends and bank holidays. Evening availability for functions (until 0200).
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself – we like it that way!
Receptionist in Earls Colne employer: The Essex Golf and Country Club Limited
The Essex Golf and Country Club Limited is an excellent employer, offering a supportive work culture that prioritises diversity and inclusion. As an Evening Cleaner, you'll benefit from regular training opportunities to enhance your skills while contributing to a welcoming environment for our guests. Located in a beautiful setting, this role not only provides meaningful work but also allows you to be part of a team that values your contributions and promotes personal growth.
Contact Details:
The Essex Golf and Country Club Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Earls Colne
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Dress to impress! Make sure your outfit is professional and fits the vibe of the workplace. A smart appearance can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist in Earls Colne
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our friendly team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on customer service roles or any experience that showcases your organisational skills and ability to handle a busy reception area.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Essex Golf and Country Club Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Receptionist. Familiarise yourself with tasks like greeting customers, handling calls, and managing appointments. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for members and guests. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or complaints to show you're ready for the challenges of the role.
✨Dress to Impress
First impressions matter! Dress professionally and ensure you look tidy and well-presented. This reflects your understanding of the importance of a welcoming environment, which is key for a Receptionist.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team culture, training opportunities, or how they support employee well-being. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
