At a Glance
- Tasks: Enhance the driving range experience with top-notch customer service and facility upkeep.
- Company: Join a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy complimentary health club access, bonus holiday days, and discounts on meals and treatments.
- Other info: Flexible shifts, inclusive culture, and opportunities for personal development await you.
- Why this job: Be part of a vibrant team that values wellness, fun, and exceptional service.
- Qualifications: Previous experience in a golf environment is a plus, but passion for customer service is key.
The predicted salary is between 1300 - 1800 £ per month.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards. We create a feel-good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers - putting people first;
- Ambitious: we are enterprising, fearless to reach the result and innovating - never giving up;
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail;
- Energised: we are smile seekers, setting a positive tone and enjoying what we do!
Benefits
As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role
We are in search of an enthusiastic and versatile candidate to help develop and enhance the operation of our driving range. As Range Host, you will maintain high standards of cleanliness, customer service, and product knowledge while supporting the smooth running of the facility. The role involves driving the golf buggy and range picker safely, ensuring equipment is used correctly, and assisting with food and beverage service following hygiene and company standards.
You will also be responsible for preparing the facility for opening and closing, upselling services, and providing excellent customer care to enhance the guest experience. Working closely with the Golf Operations Manager and fellow Range Hosts, you’ll contribute to a welcoming atmosphere and help improve member engagement. If you’re passionate about golf and customer service, we’d love to hear from you.
Experience & Skills
Previous experience in a golf environment desirable.
Schedule
We operate a 7-days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays.
Embracing You
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Range Host / Strike Shack Host (Golf) in Earls Colne employer: The Essex Golf and Country Club Limited
The Essex Golf and Country Club Limited is an excellent employer, offering a supportive work culture that prioritises diversity and inclusion. As an Evening Cleaner, you'll benefit from regular training opportunities to enhance your skills while contributing to a welcoming environment for our guests. Located in a beautiful setting, this role not only provides meaningful work but also allows you to be part of a team that values your contributions and promotes personal growth.
Contact Details:
The Essex Golf and Country Club Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Range Host / Strike Shack Host (Golf) in Earls Colne
✨Tip Number 1
Get to know the company! Research The Club Company and its values. When you walk into that interview, show us you understand our mission and how you can contribute to creating that feel-good experience for our members.
✨Tip Number 2
Practice your customer service skills! As a Range Host, you'll be interacting with guests all day. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories with us.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you come in for your interview. It shows us you're serious about the role and respect our club's standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're proactive and keen to join our team at The Club Company.
We think you need these skills to ace Range Host / Strike Shack Host (Golf) in Earls Colne
Some tips for your application 🫡
Show Your Passion for Golf:When you're writing your application, let your love for golf shine through! Mention any relevant experiences or how you enjoy spending time at the driving range. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our golf community.
Highlight Customer Service Skills:Since we're all about creating a feel-good experience, make sure to showcase your customer service skills in your application. Share examples of how you've gone above and beyond for customers in the past. We love hosts with heart!
Be Detail-Oriented:Attention to detail is key in our clubs. When filling out your application, double-check for any typos or errors. A polished application shows us that you care about high standards, just like we do at The Club Company.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our clubs and what we stand for!
How to prepare for a job interview at The Essex Golf and Country Club Limited
✨Know the Club Company Inside Out
Before your interview, take some time to research The Club Company and its values. Understand their mission to provide a feel-good experience through health, wellness, and golf. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Range Host, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can create a welcoming atmosphere and enhance guest experiences, which is crucial for this role.
✨Demonstrate Your Passion for Golf
Since the role involves working in a golf environment, express your enthusiasm for the sport. Share any relevant experiences, whether it's playing golf, working at a golf club, or participating in events. This passion will resonate well with the interviewers and show that you fit into their culture.
✨Prepare for Practical Scenarios
Expect to discuss how you would handle specific situations, such as dealing with difficult customers or ensuring safety while operating equipment. Think through these scenarios beforehand and be ready to demonstrate your problem-solving skills and attention to detail, which are essential for maintaining high standards.
