At a Glance
- Tasks: Lead the housekeeping team to ensure exceptional guest experiences and maintain high cleanliness standards.
- Company: Join The Club Company, a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive salary, complimentary health club access, bonus holiday days, and discounts on meals and spa treatments.
- Other info: Flexible shifts, personal development programs, and a commitment to diversity and inclusion.
- Why this job: Be part of a vibrant team that values care, ambition, respect, and energy in a feel-good environment.
- Qualifications: Previous housekeeping experience in hospitality, preferably in a supervisory role.
The predicted salary is between 30000 - 40000 £ per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers - putting people first.
- Ambitious: we are enterprising, fearless to reach the result and innovating - never giving up.
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised: we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits
- Competitive salary.
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme.
- Personal development programs.
- Cycle to Work scheme.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream for financial flexibility.
- Free parking.
- Uniform provided.
The Role
We are looking for an enthusiastic and dedicated Head Housekeeper to lead our team and ensure an exceptional guest experience. You will supervise and plan the work of our housekeeping team, ensuring tasks are completed to the highest standards. Responsibilities include scheduling shifts, inspecting work, ensuring supplies, managing lost and found, reporting maintenance needs, coordinating deep cleaning activities, collaborating with other departments for special events, and regularly inspecting facilities to maintain cleanliness, safety, and health standards. You will report to the Hotel Manager and contribute to smooth day-to-day operations, ensuring every guest has a memorable stay.
Experience & Skills Required
Club, resort or other hospitality industry housekeeping experience, preferably in a supervisory role.
Schedule
We operate 7 days a week, between 0600 to 2300. Shift patterns vary as per business requirements and encompass all opening hours - weekends and bank holidays.
Embracing You
We embrace diversity and equality, and are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself – we like it that way!
Head Housekeeper in Earls Colne employer: The Essex Golf and Country Club Limited
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive salaries, generous benefits including complimentary access to health and fitness facilities, and a commitment to personal growth, we create an environment where our team can thrive. Our picturesque locations and focus on health and wellness make working here not just a job, but a rewarding lifestyle choice.
Contact Details:
The Essex Golf and Country Club Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Earls Colne
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in clubs or resorts. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your enthusiasm shine through. Remember, they’re looking for someone who fits into their feel-good environment, so don’t hold back on showing how energised and ambitious you are!
✨Tip Number 3
Prepare for situational questions! Think about scenarios you’ve faced in previous roles, especially in housekeeping. Be ready to share how you handled challenges, maintained high standards, and worked with your team to create a memorable guest experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of The Club Company and contributing to our mission of providing exceptional service.
We think you need these skills to ace Head Housekeeper in Earls Colne
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about creating a feel-good experience for our guests, so share any relevant experiences that highlight your passion!
Highlight Your Leadership Skills:As a Head Housekeeper, you'll be leading a team, so make sure to emphasise your supervisory experience. Talk about how you've motivated and managed teams in the past, and how you ensure high standards are met consistently.
Be Detail-Oriented:Attention to detail is key in housekeeping! In your application, mention specific examples of how you've maintained cleanliness and safety standards in previous roles. This will show us that you understand the importance of every little detail in providing an exceptional guest experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you're proactive and keen to join our team!
How to prepare for a job interview at The Essex Golf and Country Club Limited
✨Know the Club Company Inside Out
Before your interview, take some time to research The Club Company. Familiarise yourself with their values, mission, and the services they offer. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes. Highlighting your leadership style and how it aligns with their CARE values will make a strong impression.
✨Emphasise Attention to Detail
In housekeeping, attention to detail is crucial. Be ready to discuss specific instances where your keen eye for detail has made a difference in maintaining high standards. This could include anything from ensuring cleanliness to managing supplies effectively.
✨Prepare Questions That Matter
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and how success is measured at The Club Company. This shows you're not just interested in the job, but also in contributing positively to their environment.
