At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences in a chic steakhouse lounge.
- Company: Join MR PORTER, part of THE ENTOURAGE GROUP, known for innovative dining concepts.
- Benefits: Enjoy competitive salary, 28 days holiday, staff discounts, and extensive training opportunities.
- Other info: Dynamic career growth and a chance to work in iconic Mayfair.
- Why this job: Be at the forefront of fine dining, blending culinary excellence with a lively atmosphere.
- Qualifications: Experience in upscale dining and a passion for exceptional customer service.
The predicted salary is between 29700 - 36300 £ per year.
The Venue
Known for pushing the boundaries between ‘dinner and sinner’, MR PORTER London brings a concept that artfully merges the quality of a modern steakhouse with the buzz and experience of a chic lounge. Breaking the rules of fine dining, while offering the best culinary experience in town, MR PORTER invites you to a world of sinful delights and beautiful contradictions. MR PORTER is set in the iconic Park Lane Hilton Hotel in Mayfair.
The Job
Our Restaurant Manager is hardworking, dedicated and strives to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working in a fast-paced environment whilst maintaining THE ENTOURAGE GROUP’s high standards. Be a part of THE ENTOURAGE GROUP’s team and create unforgettable gastronomic experiences.
Job requirements
- Proven experience as a Restaurant Manager in an upscale dining environment
- Exceptional understanding of fine dining service standards, culinary trends, and customer expectations
- Oversee and manage all aspects of restaurant operations, ensuring seamless service delivery
- Develop and execute strategic plans to enhance guest satisfaction and drive business growth
- Foster a culture of excellence among the team, providing guidance, support, and training
- Collaborate with the culinary and service teams to maintain MR PORTER's high standards
- Actively participate in the recruitment, onboarding, and development of team members
- Drive promotional initiatives to increase restaurant visibility and engagement
- Passion for delivering outstanding customer service and creating memorable experiences
- Ability to thrive in a fast-paced, high-end dining environment
- Living in London (flexible with commuting)
- You have your UK Visa / Work Permit to work in London
Benefits
- Competitive salary
- 28 days holidays including bank holidays
- Discretionary Tronc contributions
- Full time and part time opportunities
- 25% F&B discount at The Entourage Group venues
- Recommend a friend scheme with a bonus after 6 months
- Paid day off for your Birthday
- World class in-house training
- Extensive career development and training opportunities
- Bespoke uniform
- Staff meal on duty
- Anniversary bonus
- Paid moving day
- Unrivalled opportunities for progressions and development across THE ENTOURAGE GROUP
Interested? Please apply via the "apply for this job" button below and make sure you fill in our application form.
MR PORTER LONDON - Restaurant Manager employer: The Entourage Group
THE ENTOURAGE GROUP offers an exceptional work environment at MR PORTER London, where creativity and culinary excellence thrive in the heart of the iconic Park Lane Hilton Hotel. Employees benefit from a competitive salary, flexible working hours, and a strong focus on career development, making it an ideal place for passionate pastry chefs to grow and excel in a fast-paced, luxury setting.
StudySmarter Expert Advice🤫
We think this is how you could land MR PORTER LONDON - Restaurant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Entourage Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Entourage Group
Don't be shy about reaching out to The Entourage Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace MR PORTER LONDON - Restaurant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Entourage Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Entourage Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
