The Entertainer | Assistant Manager
The Entertainer | Assistant Manager

The Entertainer | Assistant Manager

Burnley Full-Time 27800 - 38920 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Store Manager and manage the Tesco concession while delivering exceptional customer service.
  • Company: Join The Entertainer, the UK's largest independent toy retailer with over 165 locations.
  • Benefits: Enjoy flexible pay, birthday leave, 30 days holiday, and generous toy discounts.
  • Why this job: Be part of a fun, fast-paced environment that prioritizes training and development.
  • Qualifications: Looking for a people-focused leader with retail experience and a competitive mindset.
  • Other info: Join us to help shape the future of play and make a difference!

The predicted salary is between 27800 - 38920 £ per year.

Assistant Manager – £27,800 per annum + bonus Location: Burnley, Lancashire, United Kingdom Join the UK’s Fastest-Growing Toy Retailer! Are you ready to be part of an exciting journey with the UK’s fastest-growing toy retailer? We’re on a mission to become the best-loved toyshop, and we want you to join us as our Assistant Manager in Burnley, Lancashire, United Kingdom on a full-time, permanent basis. In this role, you’ll have the unique opportunity to support your Store Manager while also helping to manage the local Tesco concession. As our Assistant Manager , you will receive a competitive salary of £27,800 per annum, along with an impressive range of benefits. Toy retailing is demanding, hands-on, and fast-paced, but it is also fun—every day brings new challenges. To thrive as our Assistant Manager , you must possess a competitive commercial mindset and that essential retail ‘trader’ instinct, excelling in a volume-driven, highly seasonal trading environment. The Entertainer is a family-run business and the UK’s largest independent toy retailer, with over 165 locations nationwide. In 2019, we proudly acquired the Early Learning Centre (ELC), further solidifying our commitment to providing exceptional play experiences. As an ambitious toy retailer, we are expanding our online and high street presence. Our concession spaces in Tesco, M&S, and Matalan enable us to showcase our toys while offering customers our specialist knowledge, toy expertise, and impressive customer service. Why Join Us as Our Assistant Manager? We genuinely care about our people, our customers, and the communities we serve. As our Assistant Manager , you’ll experience a friendly, supportive culture where training and development are prioritised, empowering you to ‘aim higher’ in your retail career. In return for your hard work and commitment as our Assistant Manager , you’ll enjoy fantastic benefits such as: Flexible access to your pay via MyView PayNow Retail Trust benefits, including Virtual GP access Birthday leave and 30 days of holiday An annual bonus scheme Pension salary sacrifice Generous toy discounts Enhanced maternity and paternity pay High street and leisure discounts A cycle-to-work scheme Life cover Key Responsibilities of Our Assistant Manager: As our Assistant Manager , you will support the Store Manager with the following duties: Collaborating with your team to deliver exceptional customer service supported by in-depth product knowledge. Assisting your Store Manager in acting as a brand ambassador for our Tesco partners. Implementing and executing promotional changes while maintaining excellent merchandising standards on the shop floor. Developing and coaching your team to achieve fantastic sales results. Building external relationships to effectively market your store and drive sales growth. What We’re Looking For in Our Assistant Manager: We seek a positive, people-focused individual who is genuinely excited about our brand and product ranges. You should be: Capable of managing and leading the store team in the absence of your Store Manager, especially during visits to the designated Tesco concession store. Tech-savvy and confident with new technology. Resilient and adaptable, with the ability to plan and execute operational activities under pressure. A strong leader with excellent people skills, capable of driving, developing, and motivating your team to become the best-loved toyshop. Ideally, you will currently be in a position such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment, seeking a new career challenge. If you’re a competitive and commercial retailer eager to make a difference, we encourage you to apply today with your up-to-date CV to become our new Assistant Manager ! Join us and help shape the future of play! JBRP1_UKTJ

The Entertainer | Assistant Manager employer: The Entertainer

The Entertainer is an exceptional employer, offering a vibrant and supportive work culture in Burnley, Lancashire, where you can thrive as an Assistant Manager. With a focus on employee development, flexible benefits, and a commitment to community engagement, we empower our team members to reach their full potential while enjoying perks like generous holiday allowances and toy discounts. Join us in our mission to become the best-loved toyshop and experience a rewarding career in the UK's fastest-growing toy retailer!
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Contact Detail:

The Entertainer Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land The Entertainer | Assistant Manager

✨Tip Number 1

Familiarize yourself with The Entertainer's brand values and product ranges. Understanding what makes their toys special will help you connect with the team and customers, showcasing your passion for the role.

✨Tip Number 2

Highlight your experience in managing teams and driving sales in a retail environment. Be ready to share specific examples of how you've motivated your team to achieve targets and deliver exceptional customer service.

✨Tip Number 3

Demonstrate your adaptability and resilience by preparing for potential challenges in a fast-paced retail setting. Think of scenarios where you've successfully navigated pressure and how that experience can benefit The Entertainer.

✨Tip Number 4

Showcase your tech-savviness by discussing any relevant technology or systems you've used in previous roles. Being comfortable with new technology is crucial for this position, so make sure to emphasize your skills in this area.

We think you need these skills to ace The Entertainer | Assistant Manager

Customer Service Excellence
Team Leadership
Sales Management
Retail Merchandising
Promotional Strategy Implementation
Relationship Building
Coaching and Development
Commercial Awareness
Adaptability
Tech-Savvy
Problem-Solving Skills
Operational Planning
Resilience Under Pressure
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to thrive in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the toy industry and your understanding of The Entertainer's mission. Mention how your skills align with the responsibilities of the Assistant Manager role.

Showcase Your Leadership Skills: In your application, emphasize your experience in managing teams and driving sales. Provide examples of how you've motivated your team and achieved results in previous roles.

Highlight Your Customer Service Experience: Since exceptional customer service is key to this role, include specific instances where you have gone above and beyond to enhance customer experiences in your previous positions.

How to prepare for a job interview at The Entertainer

✨Show Your Passion for Toys

Make sure to express your genuine excitement about the toy industry and The Entertainer's brand. Share any personal experiences or stories that highlight your love for toys and how they have impacted your life.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, showcasing your ability to manage and inspire others.

✨Highlight Customer Service Experience

Since exceptional customer service is key, be ready to discuss your approach to delivering outstanding service. Provide examples of how you've gone above and beyond for customers and how you would implement this at The Entertainer.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about potential challenges you might face as an Assistant Manager and how you would address them effectively.

The Entertainer | Assistant Manager
The Entertainer
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  • The Entertainer | Assistant Manager

    Burnley
    Full-Time
    27800 - 38920 £ / year (est.)

    Application deadline: 2027-01-15

  • T

    The Entertainer

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