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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage sales transactions while keeping the store vibrant.
- Company: Join The Entertainer, a beloved toy shop with over 160 locations across the UK.
- Benefits: Enjoy flexible pay, birthday leave, generous discounts, and access to thousands of training courses.
- Why this job: Experience a fun, dynamic environment where every day is different and rewarding.
- Qualifications: We seek confident, hardworking individuals with a passion for toys and customer care.
- Other info: Guaranteed Sundays off for family time and opportunities for career growth.
Why Us?
Here at The Entertainer, Colchester High Street we\’re not like any other toy shop. Our teams have a passion for toys and creating memories for everyone who visits our store. With more than 160 stores across the UK, and our toy concession partnership with Tesco, we have exciting plans for the future as we continue to aim to become the best loved toy shop, one child, one community at a time. We promise that no two days will be the same, but with great rewards and a fantastic team to work with – what\’s not to love?! So, if you\’re not afraid of hard work, have a fun and approachable personality… then keep reading!
What we need from you:
As a Sales Assistant, we want you to be:
– confident and approachable
– hardworking and ambitious
– caring and passionate
What your responsibilities will include:
- Deliver outstanding customer service at all times, prioritising customers over task and delivering a great shopping experience.
- Process sales transactions accurately, securely and efficiently through the till points and to be actively pushing your addon\’s by engaging effectively with customers.
- Responsibly and safely handle and accept deliveries to store keeping up with the maintenance of stock room areas.
- Maintain merchandising of toys to company standards
- Working in your designated Tesco space as and when required
On a 20-hour contract you will typically be working 4-hour shifts over 5 days. Depending on the trading hours of the store you\’re applying for, having a flexible approach and a commitment to help the store operate, it is key that you are able to work these shift patterns. This might include working hours at any time of the day, perhaps even outside of our normal trading hours, especially at Christmas. Did you know – we support \’Keep Sundays Special\’ campaign, recognising that family time is important, so because of this you won\’t be asked to work on a Sunday – so this is a guaranteed day off to spend with your families and friends.
How we will reward you
We are proud to offer many amazing benefits to our Sales Assistants including:
-Flexible access to your pay via MyView PayNow
-Birthday Leave plus 30 days holiday
-Generous Entertainer store toy discount
-High Street and leisure discounts
-Cycle to work scheme
-Retail Trust benefits including Virtual GP
-Enhanced maternity and paternity pay
-Life Cover
Also, with our online training platform, The EnterTrainer, we give you access to 1000s of courses to further your development and grow your career with us. We invest in our people from day one and encourage opportunities to explore your own potential within the business.
What our colleagues say
\”Working at The Entertainer, there is never a boring day! From serving customers on the tills, to bringing in and working the delivery, there is always something to keep me busy on my shift. I really enjoy merchandising all the new stock that comes in, pricing it up and making it easy for customers our to shop – seeing that new toy go from the back of our wagon, through the stockroom and onto the shop floor and into the child\’s hands to buy – is a really rewarding part of my job. On weekends, we get to demonstrate our best sellers to the customers, blow bubbles out of the front door to recreate the magic that\’s happening inside. I love being a Sales Assistant at The Entertainer!\”
We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.
Sales Assistant 20 Hours employer: The Entertainer
Contact Detail:
The Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant 20 Hours
✨Tip Number 1
Familiarise yourself with The Entertainer's product range and current promotions. This knowledge will help you engage with customers effectively and demonstrate your passion for toys during the interview.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles where you went above and beyond to assist a customer. This will highlight your caring and passionate nature, which is essential for this role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires adaptability, emphasising your willingness to work varied shifts, especially during busy periods like Christmas, will make you stand out.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork by mentioning any experiences where you collaborated successfully with others. The Entertainer values a fantastic team environment, so showing that you can contribute positively will be beneficial.
We think you need these skills to ace Sales Assistant 20 Hours
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand The Entertainer's values and culture. Highlight your passion for toys and creating memorable experiences in your application to show that you align with their mission.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise your customer service experience, approachability, and any relevant retail experience to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've delivered outstanding customer service in the past and why you would be a great fit for The Entertainer.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability and willingness to work varied shifts, including during busy periods like Christmas. This shows your commitment to supporting the store's operations.
How to prepare for a job interview at The Entertainer
✨Show Your Passion for Toys
Make sure to express your enthusiasm for toys and how they create memories. Share any personal experiences or stories that highlight your love for toys, as this aligns perfectly with the company's mission.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. The Entertainer values prioritising customers, so be ready to discuss how you would ensure a great shopping experience.
✨Be Ready for Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Highlight your willingness to adapt to different shift patterns, especially during busy periods like Christmas.
✨Engage with the Team Spirit
The Entertainer prides itself on having a fantastic team. Show that you're a team player by discussing how you collaborate with others and contribute to a positive work environment.
