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- Tasks: Engage customers, process sales, and maintain stock in a fun toy shop environment.
- Company: The Entertainer is a vibrant toy retailer with over 165 stores across the UK.
- Benefits: Enjoy flexible pay, generous discounts, and access to thousands of training courses.
- Why this job: Join a passionate team where every day brings new adventures and opportunities to create joy.
- Qualifications: We seek confident, hardworking individuals who are caring and passionate about customer service.
- Other info: Guaranteed Sundays off for family time and flexible shift patterns to fit your lifestyle.
Here at The Entertainer, Altrincham Stamford Quarter we’re not like any other toy shop. Our teams have a passion for toys and creating memories for everyone who visits our store. With more than 165 stores across the UK, and our toy concession partnership with Tesco, we have exciting plans for growth as we continue to aim to become the best loved toy shop, one child, one community at a time. We promise that no two days will be the same, but with great rewards and a fantastic team to work with - what’s not to love?! So, if you’re not afraid of hard work, have a fun and approachable personality... keep reading!
What we need from you:
- Confident and approachable
- Hardworking and ambitious
- Caring and passionate
What your responsibilities will include:
- Deliver outstanding customer service at all times, prioritising customers over task and delivering a great shopping experience.
- Process sales transactions accurately, securely and efficiently through the till points and to be actively pushing your add-ons by engaging effectively with customers.
- Responsibly and safely handle and accept deliveries to store keeping up with the maintenance of stock room areas.
- Maintain merchandising of toys to company standards.
- Working in your designated Tesco space as and when required.
On a 12-hour contract you will typically be working 4-hour shifts over 3 days. Depending on the trading hours of the store you’re applying for, having a flexible approach and a commitment to help the store operate, it is key that you are able to work these shift patterns. This might include working hours at any time of the day, perhaps even outside of our normal trading hours, especially at Christmas. Did you know – we support ‘Keep Sundays Special’ campaign, recognising that family time is important, so because of this you won’t be asked to work on a Sunday – so this is a guaranteed day off to spend with your families and friends.
How we will reward you:
- Flexible access to your pay via MyView PayNow
- Generous Entertainer store toy discount
- High Street and leisure discounts
- Cycle to work scheme
- Retail Trust benefits including Virtual GP
- Enhanced maternity and paternity pay
- Life Cover
Also, with our online training platform, The EnterTrainer, we give you access to 1000s of courses to further your development and grow your career with us. We invest in our people from day one and encourage opportunities to explore your own potential within the business.
What our colleagues say:
“Working at The Entertainer, there is never a boring day! From serving customers on the tills, to bringing in and working the delivery, there is always something to keep me busy on my shift. I really enjoy merchandising all the new stock that comes in, pricing it up and making it easy for customers to shop - seeing that new toy go from the back of our wagon, through the stockroom and onto the shop floor and into the child’s hands to buy - is a really rewarding part of my job. On weekends, we get to demonstrate our best sellers to the customers, blow bubbles out of the front door to recreate the magic that’s happening inside. I love being a Sales Assistant at The Entertainer!”
We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.
Sales Assistant 12 Hours employer: The Entertainer
Contact Detail:
The Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant 12 Hours
✨Tip Number 1
Familiarise yourself with The Entertainer's brand and values. Understanding their passion for toys and creating memorable experiences will help you connect with the team during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to delivering outstanding service.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. Since the role requires working varied hours, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
Engage with the toy industry by following trends and popular products. Being knowledgeable about current toys can help you connect with customers and show your enthusiasm for the role.
We think you need these skills to ace Sales Assistant 12 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Entertainer is looking for in a Sales Assistant. Highlight key responsibilities and qualities they value, such as being confident, approachable, and passionate about customer service.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise any previous retail experience, customer service roles, or relevant skills that demonstrate your ability to deliver outstanding service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at The Entertainer and how your values align with their mission of creating memorable experiences for customers.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at The Entertainer
✨Show Your Passion for Toys
Make sure to express your enthusiasm for toys and how they create memories. Share any personal experiences or stories that highlight your love for toys, as this aligns with the company's mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Highlight situations where you prioritised customer needs and created a positive shopping experience.
✨Be Ready for Teamwork
The Entertainer values teamwork, so be prepared to discuss how you work well with others. Share examples of successful collaborations and how you contribute to a fun and approachable team environment.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability. Show that you're willing to adapt to different shift patterns and can handle the dynamic nature of retail work.
