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- Tasks: Deliver exceptional customer service and manage sales transactions in a vibrant toy shop.
- Company: Join The Entertainer, a beloved toy store chain with over 165 locations across the UK.
- Benefits: Enjoy flexible pay access, generous discounts, and a supportive work environment.
- Why this job: Experience a fun, dynamic workplace where every day brings new adventures and opportunities to grow.
- Qualifications: We seek confident, hardworking individuals with a passion for toys and customer service.
- Other info: Guaranteed Sundays off for family time and access to extensive online training courses.
Here at The Entertainer, Hartlepool in the Middleton Grange Shopping Centre we’re not like any other toy shop. Our teams have a passion for toys and creating memories for everyone who visits our store. With more than 165 stores across the UK, and our toy concession partnership with Tesco, we have exciting plans for growth as we continue to aim to become the best loved toy shop, one child, one community at a time.
We promise that no two days will be the same, but with great rewards and a fantastic team to work with - what’s not to love?! So, if you’re not afraid of hard work, have a fun and approachable personality... keep reading!
What we need from you:
- Confident and approachable
- Hardworking and ambitious
- Caring and passionate
Your responsibilities will include:
- Deliver outstanding customer service at all times, prioritising customers over task and delivering a great shopping experience.
- Process sales transactions accurately, securely and efficiently through the till points and to be actively pushing your add-ons by engaging effectively with customers.
- Responsibly and safely handle and accept deliveries to store keeping up with the maintenance of stock room areas.
- Maintain merchandising of toys to company standards.
- Working in your designated Tesco space as and when required.
On a 12-hour contract you will typically be working 4-hour shifts over 3 days. Depending on the trading hours of the store you’re applying for, having a flexible approach and a commitment to help the store operate, it is key that you are able to work these shift patterns. This might include working hours at any time of the day, perhaps even outside of our normal trading hours, especially at Christmas. Did you know – we support ‘Keep Sundays Special’ campaign, recognising that family time is important, so because of this you won’t be asked to work on a Sunday – so this is a guaranteed day off to spend with your families and friends.
How we will reward you:
- Flexible access to your pay via MyView PayNow
- Generous Entertainer store toy discount
- High Street and leisure discounts
- Cycle to work scheme
- Retail Trust benefits including Virtual GP
- Enhanced maternity and paternity pay
- Life Cover
Also, with our online training platform, The EnterTrainer, we give you access to 1000s of courses to further your development and grow your career with us. We invest in our people from day one and encourage opportunities to explore your own potential within the business.
What our colleagues say:
“Working at The Entertainer, there is never a boring day! From serving customers on the tills, to bringing in and working the delivery, there is always something to keep me busy on my shift. I really enjoy merchandising all the new stock that comes in, pricing it up and making it easy for customers to shop - seeing that new toy go from the back of our wagon, through the stockroom and onto the shop floor and into the child’s hands to buy - is a really rewarding part of my job. On weekends, we get to demonstrate our best sellers to the customers, blow bubbles out of the front door to recreate the magic that’s happening inside. I love being a Sales Assistant at The Entertainer!”
We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.
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Sales Assistant 12 Hours employer: The Entertainer
Contact Detail:
The Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant 12 Hours
✨Tip Number 1
Familiarise yourself with The Entertainer's product range and values. Being knowledgeable about the toys and the company's mission will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Think about specific situations where you went above and beyond to help a customer, as this aligns perfectly with what The Entertainer is looking for.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires a commitment to various shift patterns, emphasising your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork and collaboration. Share experiences where you've worked effectively with others, as The Entertainer values a fun and supportive team environment.
We think you need these skills to ace Sales Assistant 12 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Entertainer is looking for in a Sales Assistant. Highlight key qualities such as being confident, approachable, and passionate about toys.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the responsibilities mentioned in the job description. Emphasise any previous customer service experience and your ability to work in a team.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at The Entertainer and how you can contribute to creating memorable experiences for customers.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at The Entertainer
✨Show Your Passion for Toys
Make sure to express your enthusiasm for toys and how they create memories. Share any personal experiences or stories that highlight your love for toys, as this aligns perfectly with the company's mission.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. The Entertainer values prioritising customers, so be ready to discuss how you would ensure a great shopping experience.
✨Be Ready for Flexibility
Since the role requires a flexible approach to working hours, be prepared to discuss your availability. Highlight your willingness to adapt to different shift patterns, especially during busy periods like Christmas.
✨Emphasise Teamwork and Collaboration
The Entertainer prides itself on having a fantastic team. Share examples of how you've worked well in a team environment and contributed to a positive workplace culture, showcasing your approachable personality.
