Facilities & Maintenance Co-ordinator
Facilities & Maintenance Co-ordinator

Facilities & Maintenance Co-ordinator

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage facilities and maintenance for retail stores and office locations.
  • Company: Join The Entertainer, a vibrant toy retailer with a fun work environment.
  • Benefits: Enjoy birthday leave, 33 days holiday, flexible pay, and generous discounts.
  • Why this job: Be part of a dynamic team making a difference in a growing business.
  • Qualifications: Two years' experience in facilities management, preferably in retail.
  • Other info: Work in creative meeting rooms inspired by popular themes!

The predicted salary is between 30000 - 42000 £ per year.

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Facilities & Maintenance Co-ordinator, Amersham

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Client:

The Entertainer

Location:

Amersham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

223de547e408

Job Views:

2

Posted:

14.07.2025

Expiry Date:

28.08.2025

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Job Description:

Do you have a passion for toys and making a difference in a business that is going places?

Ever wanted to have a secret meeting in the Batcave or immerse yourself in Jurassic World? Join us at The Entertainer Head Office, and you can do exactly that in our bright character-based meeting rooms!

This position is based at our Head Office. You must live within a reasonable distance to the office or be willing to relocate by the role commencement date.

Job Purpose

The role is responsible for the day-to-day management of Facilities and Maintenance across our portfolio of retail stores and office locations, ensuring all tasks are dealt with in a professional, timely and friendly manner. You will be the pivotal point of contact, managing numerous projects and requests raised by retail stores and head
office employees. You will have to liaise with suppliers and contractors, seeking approval, instructing orders, reviewing schedules and ensuring costs and service levels are maintained in line with budgets and SLAs, respectively. You will also assist the Facilities and Maintenance Manager to further develop and enhance the FM Function, providing innovative solutions and ideas in order to continually raise the standard of Facilities and Maintenance across the estate.

You will be a proactive self-starter, able to multitask and get things done quickly and effectively. You will also need to be an effective communicator with experience developing good working relationships internally and externally.

Skills & Experience
1. Two years’ experience within facilities management, ideally within the retail industry.
2. Proven track record of planning and delivering maintenance task schedules to improve the estate portfolio.
3. Understanding of Health and Safety at Work policy along with statutory retail compliance, including Fire Protection, RSA certificates, COSH, and legionella Certificates.
4. Track record of building and maintaining best practice processes and planning and prioritisingworkload.

Responsibilities

  • Coordinate and liaise with shops and the central office, logging calls/requests, managing a database of prioritised tasks, and providing a timely and appropriate response.
  • Manage and develop a service-based management status report of all maintenance tasks are logged for internal and external use.
  • Coordinating third-party contractors to deliver efficient, planned, and reactive works within agreed budgets and service levels for the property estate.
  • Cost and budget control reviewing, signing off and challenging contractors’ invoices.
  • Check that the agreed work by staff or contractors has been completed satisfactorily and follow up on any deficiencies.
  • Create and manage best practice working.

As an employee at The Entertainer, your amazing benefits will include:

– Birthday Leave plus 33 days of holiday (including Bank Holidays)

– Retail Trust & Virtual GP

– Pension salary sacrifice

– Flexible access to your pay via Wage Stream

– Generous toy discount

– Enhanced maternity and paternity pay

– High Street and leisure discounts

– Cycle to work scheme.

– Life Cover

So, if you\’ve got a passion for toys and making a difference in a business that is going places, apply now!

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Facilities & Maintenance Co-ordinator employer: The Entertainer

At The Entertainer, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and innovation. Located in Amersham, our Head Office features unique character-based meeting rooms, fostering a fun and engaging environment for our employees. With generous benefits such as 33 days of holiday, flexible pay options, and a strong focus on employee growth, we are committed to making a meaningful impact in the lives of our team members while they help us bring joy through toys.
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Contact Detail:

The Entertainer Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities & Maintenance Co-ordinator

✨Tip Number 1

Familiarise yourself with The Entertainer's brand and values. Understanding their culture and what they stand for will help you align your communication during interviews, showcasing how your passion for toys and customer service fits into their mission.

✨Tip Number 2

Network with current or former employees of The Entertainer on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company and potentially lead to referrals, which can significantly boost your chances of landing the job.

✨Tip Number 3

Prepare specific examples from your past experience that demonstrate your ability to manage facilities and maintenance tasks effectively. Highlighting your problem-solving skills and successful project management will resonate well with the hiring team.

✨Tip Number 4

Stay updated on industry trends related to facilities management, especially within retail. Being knowledgeable about best practices and innovations can set you apart during discussions and show your commitment to continuous improvement in the role.

We think you need these skills to ace Facilities & Maintenance Co-ordinator

Facilities Management
Project Coordination
Health and Safety Compliance
Budget Management
Supplier Liaison
Contractor Management
Problem-Solving Skills
Communication Skills
Multitasking
Time Management
Database Management
Process Improvement
Attention to Detail
Customer Service Orientation

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Facilities & Maintenance Co-ordinator position. Tailor your application to highlight relevant experience and how it aligns with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise your two years of experience in facilities management, particularly within the retail industry. Provide specific examples of how you've successfully managed maintenance tasks and projects.

Showcase Communication Skills: Since effective communication is key for this role, include examples in your application that demonstrate your ability to build relationships with suppliers, contractors, and internal teams. This could be through past projects or collaborative efforts.

Tailor Your Cover Letter: Craft a personalised cover letter that reflects your passion for the company and the role. Mention your enthusiasm for toys and how you can contribute to The Entertainer's mission, while also addressing your understanding of health and safety compliance.

How to prepare for a job interview at The Entertainer

✨Show Your Passion for Facilities Management

Make sure to express your enthusiasm for facilities management and how it contributes to a positive work environment. Share specific examples from your past experiences that highlight your dedication to maintaining high standards.

✨Demonstrate Your Communication Skills

As this role requires liaising with various stakeholders, be prepared to discuss how you effectively communicate with both internal teams and external contractors. Use examples to illustrate your ability to build strong working relationships.

✨Prepare for Health and Safety Questions

Given the importance of health and safety in this role, brush up on relevant policies and regulations. Be ready to discuss how you've implemented safety measures in previous positions and how you would ensure compliance in this role.

✨Highlight Your Multitasking Abilities

This position requires managing multiple projects simultaneously. Prepare to share examples of how you've successfully juggled various tasks in the past, demonstrating your organisational skills and ability to prioritise effectively.

Facilities & Maintenance Co-ordinator
The Entertainer
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