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- Tasks: Support the Store Manager and manage the Tesco concession while delivering exceptional customer service.
- Company: Join the UK's largest independent toy retailer, known for its fun and family-oriented culture.
- Benefits: Enjoy flexible pay, generous holiday, toy discounts, and a supportive work environment.
- Why this job: Be part of a growing brand that values training, development, and community impact.
- Qualifications: Looking for a people-focused leader with retail experience and a passion for toys.
- Other info: This is a full-time, permanent role in a fast-paced, exciting retail environment.
The predicted salary is between 26300 - 31500 £ per year.
Location: Staines, Surrey, United Kingdom
Join the UK's fastest-growing toy retailer! We are on a mission to become the best-loved toyshop, and we want you to join us as our Assistant Manager in Staines, Surrey, United Kingdom on a full-time, permanent basis. In this role, you'll have the unique opportunity to support your Store Manager while also helping to manage the local Tesco concession.
As our Assistant Manager, you will receive a competitive salary of £29,300 per annum, along with an impressive range of benefits. Toy retailing is demanding, hands-on, and fast-paced, but it is also fun—every day brings new challenges. To thrive as our Assistant Manager, you must possess a competitive commercial mindset and that essential retail ‘trader' instinct, excelling in a volume-driven, highly seasonal trading environment.
The Entertainer is a family-run business and the UK's largest independent toy retailer, with over 165 locations nationwide. In 2019, we proudly acquired the Early Learning Centre (ELC), further solidifying our commitment to providing exceptional play experiences. As an ambitious toy retailer, we are expanding our online and high street presence. Our concession spaces in Tesco, M&S, and Matalan enable us to showcase our toys while offering customers our specialist knowledge, toy expertise, and impressive customer service.
Why Join Us as Our Assistant Manager?
We genuinely care about our people, our customers, and the communities we serve. As our Assistant Manager, you'll experience a friendly, supportive culture where training and development are prioritised, empowering you to ‘aim higher' in your retail career. In return for your hard work and commitment as our Assistant Manager, you'll enjoy fantastic benefits such as:
- Flexible access to your pay via MyView PayNow
- Retail Trust benefits, including Virtual GP access
- Birthday leave and 30 days of holiday
- An annual bonus scheme
- Pension salary sacrifice
- Generous toy discounts
- Enhanced maternity and paternity pay
- High street and leisure discounts
- A cycle-to-work scheme
- Life cover
Key Responsibilities of Our Assistant Manager:
As our Assistant Manager, you will support the Store Manager with the following duties:
- Collaborating with your team to deliver exceptional customer service supported by in-depth product knowledge.
- Assisting your Store Manager in acting as a brand ambassador for our Tesco partners.
- Implementing and executing promotional changes while maintaining excellent merchandising standards on the shop floor.
- Developing and coaching your team to achieve fantastic sales results.
- Building external relationships to effectively market your store and drive sales growth.
What We're Looking For in Our Assistant Manager:
We seek a positive, people-focused individual who is genuinely excited about our brand and product ranges. You should be:
- Capable of managing and leading the store team in the absence of your Store Manager, especially during visits to the designated Tesco concession store.
- Tech-savvy and confident with new technology.
- Resilient and adaptable, with the ability to plan and execute operational activities under pressure.
- A strong leader with excellent people skills, capable of driving, developing, and motivating your team to become the best-loved toyshop.
Ideally, you will currently be in a position such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment, seeking a new career challenge. If you're a competitive and commercial retailer eager to make a difference, we encourage you to apply today with your up-to-date CV to become our new Assistant Manager! Join us and help shape the future of play!
Assistant Manager in Staines employer: The Entertainer
Contact Detail:
The Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Staines
✨Tip Number 1
Familiarise yourself with the toy retail industry, especially the latest trends and popular products. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your leadership skills and ability to drive sales. Think about times when you successfully managed a team or implemented a new strategy that led to improved results.
✨Tip Number 4
Showcase your adaptability by preparing to discuss how you've handled challenges in fast-paced environments. Retail can be unpredictable, so demonstrating your resilience and problem-solving skills will make you a strong candidate.
We think you need these skills to ace Assistant Manager in Staines
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in customer-focused environments. Emphasise any leadership roles and achievements that demonstrate your ability to drive sales and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the toy industry and your understanding of the company's mission. Mention specific examples of how your skills align with the responsibilities of the Assistant Manager role.
Highlight Key Skills: In your application, focus on key skills such as team leadership, customer service excellence, and adaptability. Provide examples of how you've successfully managed teams or improved customer experiences in previous roles.
Show Enthusiasm for the Brand: Express your excitement about joining the UK's fastest-growing toy retailer. Share any personal connections you have with the brand or its products, and explain why you want to contribute to their mission of becoming the best-loved toyshop.
How to prepare for a job interview at The Entertainer
✨Show Your Passion for Toys
Make sure to express your enthusiasm for the toy industry during the interview. Share any personal experiences or stories that highlight your love for toys and how it aligns with the company's mission to be the best-loved toyshop.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, particularly in high-pressure situations, and how you motivated them to achieve great results.
✨Highlight Customer Service Experience
Customer service is key in retail. Be ready to discuss specific instances where you've gone above and beyond to provide exceptional service, and how you plan to instil that same level of commitment in your team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about potential situations you might face as an Assistant Manager and how you would approach them, especially in a fast-paced environment.
