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- Tasks: Support the Store Manager and manage the Tesco concession while delivering exceptional customer service.
- Company: Join The Entertainer, the UK's largest independent toy retailer with over 165 locations.
- Benefits: Enjoy flexible pay, birthday leave, 30 days holiday, and generous toy discounts.
- Why this job: Be part of a fun, supportive culture that prioritises training and career development.
- Qualifications: Looking for a people-focused leader with retail experience and strong tech skills.
- Other info: Ideal for those seeking a new challenge in a fast-paced, exciting environment.
The predicted salary is between 27800 - 38920 £ per year.
Location: Peterborough, Cambridgeshire, United Kingdom
Join the UK's fastest-growing toy retailer! We are on a mission to become the best-loved toyshop, and we want you to join us as our Assistant Manager in Peterborough on a full-time, permanent basis. In this role, you'll have the unique opportunity to support your Store Manager while also helping to manage the local Tesco concession.
As our Assistant Manager, you will receive a competitive salary of £27,800 per annum, along with an impressive range of benefits. Toy retailing is demanding, hands-on, and fast-paced, but it is also fun—every day brings new challenges. To thrive as our Assistant Manager, you must possess a competitive commercial mindset and that essential retail ‘trader' instinct, excelling in a volume-driven, highly seasonal trading environment.
The Entertainer is a family-run business and the UK's largest independent toy retailer, with over 165 locations nationwide. In 2019, we proudly acquired the Early Learning Centre (ELC), further solidifying our commitment to providing exceptional play experiences. As an ambitious toy retailer, we are expanding our online and high street presence. Our concession spaces in Tesco, M&S, and Matalan enable us to showcase our toys while offering customers our specialist knowledge, toy expertise, and impressive customer service.
Why Join Us as Our Assistant Manager?
We genuinely care about our people, our customers, and the communities we serve. As our Assistant Manager, you'll experience a friendly, supportive culture where training and development are prioritised, empowering you to ‘aim higher' in your retail career. In return for your hard work and commitment, you'll enjoy fantastic benefits such as:
- Flexible access to your pay via MyView PayNow
- Retail Trust benefits, including Virtual GP access
- Birthday leave and 30 days of holiday
- An annual bonus scheme
- Pension salary sacrifice
- Generous toy discounts
- Enhanced maternity and paternity pay
- High street and leisure discounts
- A cycle-to-work scheme
- Life cover
Key Responsibilities of Our Assistant Manager:
As our Assistant Manager, you will support the Store Manager with the following duties:
- Collaborating with your team to deliver exceptional customer service supported by in-depth product knowledge.
- Assisting your Store Manager in acting as a brand ambassador for our Tesco partners.
- Implementing and executing promotional changes while maintaining excellent merchandising standards on the shop floor.
- Developing and coaching your team to achieve fantastic sales results.
- Building external relationships to effectively market your store and drive sales growth.
What We're Looking For in Our Assistant Manager:
We seek a positive, people-focused individual who is genuinely excited about our brand and product ranges. You should be:
- Capable of managing and leading the store team in the absence of your Store Manager, especially during visits to the designated Tesco concession store.
- Tech-savvy and confident with new technology.
- Resilient and adaptable, with the ability to plan and execute operational activities under pressure.
- A strong leader with excellent people skills, capable of driving, developing, and motivating your team to become the best-loved toyshop.
Ideally, you will currently be in a position such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment, seeking a new career challenge. If you're a competitive and commercial retailer eager to make a difference, we encourage you to apply today with your up-to-date CV to become our new Assistant Manager!
Join us and help shape the future of play!
Assistant Manager in Peterborough employer: The Entertainer
Contact Detail:
The Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Peterborough
✨Tip Number 1
Familiarise yourself with the toy retail industry, especially the latest trends and popular products. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your leadership skills and ability to drive sales. Think about times when you successfully managed a team or implemented a new strategy that led to improved results.
✨Tip Number 4
Research the company's values and mission statement. Be ready to articulate how your personal values align with theirs, as this will show your commitment to being part of their team and contributing to their goals.
We think you need these skills to ace Assistant Manager in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've led a team or managed a store. Emphasise your achievements and how they align with the responsibilities of the Assistant Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the toy retail industry and your understanding of the company's mission. Mention specific examples of how your skills and experiences make you a great fit for the role.
Highlight Customer Service Skills: Since the role focuses on exceptional customer service, be sure to include examples from your past experiences where you have successfully enhanced customer satisfaction or resolved issues effectively.
Showcase Leadership Qualities: In your application, provide examples of how you've motivated and developed a team in previous roles. Highlight any specific achievements that demonstrate your leadership capabilities and ability to drive sales growth.
How to prepare for a job interview at The Entertainer
✨Show Your Passion for Toys
Make sure to express your enthusiasm for the toy industry during the interview. Share any personal experiences or stories that highlight your love for toys and how it aligns with the company's mission to be the best-loved toyshop.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed or motivated a team in the past, especially in a retail environment. Highlight your ability to step up in the absence of a manager.
✨Understand the Brand and Its Values
Research the company and its values before the interview. Be ready to discuss how you can embody these values as an Assistant Manager and contribute to the friendly, supportive culture they promote.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about how you would handle specific situations, such as dealing with a difficult customer or implementing a new promotional strategy.
