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- Tasks: Support the Store Manager and manage the Tesco concession while delivering exceptional customer service.
- Company: Join the UK's fastest-growing toy retailer, a family-run business with over 165 locations.
- Benefits: Enjoy flexible pay, birthday leave, 30 days holiday, and generous toy discounts.
- Why this job: Be part of a fun, supportive culture that prioritises training and development in your retail career.
- Qualifications: Looking for a positive, tech-savvy leader with retail experience and excellent people skills.
- Other info: Ideal for those currently in retail management roles seeking a new challenge.
The predicted salary is between 27650 - 38650 £ per year.
Location: Clydebank, West Dunbartonshire, United Kingdom
Join the UK's fastest-growing toy retailer! We are on a mission to become the best-loved toyshop, and we want you to join us as our Assistant Manager in Clydebank, West Dunbartonshire, United Kingdom on a full-time, permanent basis. In this role, you will have the unique opportunity to support your Store Manager while also helping to manage the local Tesco concession.
As our Assistant Manager, you will receive a competitive salary of £27,650 + Bonus per annum, along with an impressive range of benefits. Toy retailing is demanding, hands-on, and fast-paced, but it is also fun—every day brings new challenges. To thrive as our Assistant Manager, you must possess a competitive commercial mindset and that essential retail ‘trader' instinct, excelling in a volume-driven, highly seasonal trading environment.
The Entertainer is a family-run business and the UK's largest independent toy retailer, with over 165 locations nationwide. In 2019, we proudly acquired the Early Learning Centre (ELC), further solidifying our commitment to providing exceptional play experiences. As an ambitious toy retailer, we are expanding our online and high street presence. Our concession spaces in Tesco, M&S, and Matalan enable us to showcase our toys while offering customers our specialist knowledge, toy expertise, and impressive customer service.
Why Join Us as Our Assistant Manager?
We genuinely care about our people, our customers, and the communities we serve. As our Assistant Manager, you will experience a friendly, supportive culture where training and development are prioritised, empowering you to ‘aim higher' in your retail career. In return for your hard work and commitment as our Assistant Manager, you will enjoy fantastic benefits such as:
- Flexible access to your pay via MyView PayNow
- Retail Trust benefits, including Virtual GP access
- Birthday leave and 30 days of holiday
- An annual bonus scheme
- Pension salary sacrifice
- Generous toy discounts
- Enhanced maternity and paternity pay
- High street and leisure discounts
- A cycle-to-work scheme
- Life cover
Key Responsibilities of Our Assistant Manager:
As our Assistant Manager, you will support the Store Manager with the following duties:
- Collaborating with your team to deliver exceptional customer service supported by in-depth product knowledge.
- Assisting your Store Manager in acting as a brand ambassador for our Tesco partners.
- Implementing and executing promotional changes while maintaining excellent merchandising standards on the shop floor.
- Developing and coaching your team to achieve fantastic sales results.
- Building external relationships to effectively market your store and drive sales growth.
What We're Looking For in Our Assistant Manager:
We seek a positive, people-focused individual who is genuinely excited about our brand and product ranges. You should be:
- Capable of managing and leading the store team in the absence of your Store Manager, especially during visits to the designated Tesco concession store.
- Tech-savvy and confident with new technology.
- Resilient and adaptable, with the ability to plan and execute operational activities under pressure.
- A strong leader with excellent people skills, capable of driving, developing, and motivating your team to become the best-loved toyshop.
Ideally, you will currently be in a position such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment, seeking a new career challenge. If you are a competitive and commercial retailer eager to make a difference, we encourage you to apply today with your up-to-date CV to become our new Assistant Manager! Join us and help shape the future of play!
Assistant Manager in Clydebank employer: The Entertainer
Contact Detail:
The Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Clydebank
✨Tip Number 1
Familiarise yourself with the toy retail industry, especially the latest trends and popular products. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can give you an edge during the selection process.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully managed a team or improved sales, as this aligns perfectly with the responsibilities of the Assistant Manager role.
✨Tip Number 4
Showcase your adaptability and tech-savviness by being ready to discuss how you've used technology to enhance customer service or streamline operations in previous roles. This is crucial for thriving in a fast-paced retail environment.
We think you need these skills to ace Assistant Manager in Clydebank
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've led a team or managed a store. Emphasise your achievements and how they align with the responsibilities of the Assistant Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the toy industry and your understanding of the company's mission. Mention specific examples of how your skills and experiences make you a great fit for the role and how you can contribute to their success.
Highlight Customer Service Skills: Since the role focuses on exceptional customer service, be sure to include examples from your past experiences where you have successfully enhanced customer satisfaction or resolved issues effectively.
Showcase Leadership Qualities: In your application, provide examples of how you've motivated and developed a team in previous roles. Highlight any training or coaching experiences that demonstrate your ability to lead and inspire others.
How to prepare for a job interview at The Entertainer
✨Show Your Passion for Toys
Make sure to express your enthusiasm for the toy industry during the interview. Share any personal experiences or stories that highlight your love for toys and how it connects to the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team or improved performance, as this is crucial for the Assistant Manager position.
✨Understand the Brand
Research The Entertainer and its values before the interview. Be ready to discuss how you align with their mission to become the best-loved toyshop and how you can contribute to that goal.
✨Prepare for Scenario Questions
Anticipate scenario-based questions related to customer service and team management. Think about how you would handle difficult situations, such as resolving customer complaints or managing team conflicts.
