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- Tasks: Support the Store Manager and manage the Tesco concession while delivering exceptional customer service.
- Company: Join the UK's largest independent toy retailer, known for its fun and family-oriented culture.
- Benefits: Enjoy flexible pay, birthday leave, 30 days holiday, and generous toy discounts.
- Why this job: Be part of a supportive team that prioritises your growth in a fun, fast-paced environment.
- Qualifications: Looking for a people-focused leader with retail experience and a passion for toys.
- Other info: This is a full-time, permanent role based in Ilford, Greater London.
The predicted salary is between 29100 - 29100 £ per year.
Location: Ilford, Redbridge, Greater London, United Kingdom
Join the UK’s fastest-growing toy retailer! We are on a mission to become the best-loved toyshop, and we want you to join us as our Assistant Manager in Ilford, Redbridge, Greater London, United Kingdom on a full-time, permanent basis. In this role, you will support your Store Manager while also helping to manage the local Tesco concession.
As our Assistant Manager, you will receive a competitive salary of £29,100 per annum, along with an impressive range of benefits. Toy retailing is demanding, hands-on, and fast-paced, but it is also fun—every day brings new challenges. To thrive as our Assistant Manager, you must possess a competitive commercial mindset and that essential retail ‘trader’ instinct, excelling in a volume-driven, highly seasonal trading environment.
The Entertainer is a family-run business and the UK’s largest independent toy retailer, with over 165 locations nationwide. In 2019, we proudly acquired the Early Learning Centre (ELC), further solidifying our commitment to providing exceptional play experiences. As an ambitious toy retailer, we are expanding our online and high street presence. Our concession spaces in Tesco, M&S, and Matalan enable us to showcase our toys while offering customers our specialist knowledge, toy expertise, and impressive customer service.
Why Join Us as Our Assistant Manager?
We genuinely care about our people, our customers, and the communities we serve. As our Assistant Manager, you will experience a friendly, supportive culture where training and development are prioritised, empowering you to ‘aim higher’ in your retail career. In return for your hard work and commitment, you will enjoy fantastic benefits such as:
- Flexible access to your pay via MyView PayNow
- Retail Trust benefits, including Virtual GP access
- Birthday leave and 30 days of holiday
- An annual bonus scheme
- Pension salary sacrifice
- Generous toy discounts
- Enhanced maternity and paternity pay
- High street and leisure discounts
- A cycle-to-work scheme
- Life cover
Key Responsibilities of Our Assistant Manager:
As our Assistant Manager, you will support the Store Manager with the following duties:
- Collaborating with your team to deliver exceptional customer service supported by in-depth product knowledge.
- Assisting your Store Manager in acting as a brand ambassador for our Tesco partners.
- Implementing and executing promotional changes while maintaining excellent merchandising standards on the shop floor.
- Developing and coaching your team to achieve fantastic sales results.
- Building external relationships to effectively market your store and drive sales growth.
What We’re Looking For in Our Assistant Manager:
We seek a positive, people-focused individual who is genuinely excited about our brand and product ranges. You should be:
- Capable of managing and leading the store team in the absence of your Store Manager, especially during visits to the designated Tesco concession store.
- Tech-savvy and confident with new technology.
- Resilient and adaptable, with the ability to plan and execute operational activities under pressure.
- A strong leader with excellent people skills, capable of driving, developing, and motivating your team to become the best-loved toyshop.
- Ideally, you will currently be in a position such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment, seeking a new career challenge.
If you are a competitive and commercial retailer eager to make a difference, we encourage you to apply today with your up-to-date CV to become our new Assistant Manager! Join us and help shape the future of play!
Assistant Manager employer: The Entertainer
Contact Detail:
The Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the toy retail industry and the specific brands that The Entertainer carries. Understanding their product range and customer demographics will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlight any experiences where you motivated staff or improved sales performance, as this aligns with the responsibilities of an Assistant Manager.
✨Tip Number 3
Research the latest trends in retail technology and customer service strategies. Being tech-savvy is a key requirement for this role, so being able to discuss how you can leverage technology to enhance customer experience will set you apart.
✨Tip Number 4
Network with current or former employees of The Entertainer or similar retailers. Gaining insights into the company culture and expectations can provide you with valuable information to tailor your approach when applying and interviewing.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use keywords from the job description to demonstrate that you meet the specific requirements for the Assistant Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the toy retail industry and your understanding of the company's mission. Mention specific examples of how you've successfully managed teams or improved sales in previous roles.
Highlight Relevant Skills: Emphasise skills that are crucial for the Assistant Manager position, such as leadership, adaptability, and customer service excellence. Provide concrete examples of how you've applied these skills in past experiences.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Entertainer
✨Show Your Passion for Toys
Make sure to express your enthusiasm for the toy industry during the interview. Share any personal experiences or stories that highlight your love for toys and how it aligns with the company's mission to be the best-loved toyshop.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, particularly in a retail environment, and discuss how you can motivate and develop your team to achieve sales goals.
✨Understand the Brand and Its Values
Research The Entertainer and its values before the interview. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of providing exceptional play experiences.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of specific situations where you've had to adapt quickly or manage operational activities effectively, especially in a fast-paced retail setting.
