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- Tasks: Support the Store Manager and manage the Tesco concession while delivering exceptional customer service.
- Company: Join the UK's fastest-growing toy retailer, a family-run business with over 165 locations.
- Benefits: Enjoy flexible pay, birthday leave, 30 days holiday, and generous toy discounts.
- Why this job: Be part of a fun, supportive culture that prioritizes training and development in your retail career.
- Qualifications: Looking for a positive leader with retail experience and excellent people skills.
- Other info: Ideal for those currently in retail management roles seeking a new challenge.
Assistant Manager – £27,800 per annum
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Location: Kings Lynn
Join the UK’s Fastest-Growing Toy Retailer!
Are you ready to be part of an exciting journey with the UK’s fastest-growing toy retailer? We\’re on a mission to become the best-loved toyshop, and we want you to join us as our Assistant Manager in Kings Lynn on a full-time, permanent basis. In this role, you\’ll have the unique opportunity to support your Store Manager while also helping to manage the local Tesco concession.
As our Assistant Manager, you will receive a competitive salary of £27,800 per annum, along with an impressive range of benefits.
Toy retailing is demanding, hands-on, and fast-paced, but it is also fun—every day brings new challenges. To thrive as our Assistant Manager, you must possess a competitive commercial mindset and that essential retail ‘trader’ instinct, excelling in a volume-driven, highly seasonal trading environment.
The Entertainer is a family-run business and the UK’s largest independent toy retailer, with over 165 locations nationwide. In 2019, we proudly acquired the Early Learning Centre (ELC), further solidifying our commitment to providing exceptional play experiences.
As an ambitious toy retailer, we are expanding our online and high street presence. Our concession spaces in Tesco, M&S, and Matalan enable us to showcase our toys while offering customers our specialist knowledge, toy expertise, and impressive customer service.
Why Join Us as Our Assistant Manager?
We genuinely care about our people, our customers, and the communities we serve. As our Assistant Manager, you\’ll experience a friendly, supportive culture where training and development are prioritised, empowering you to ‘aim higher’ in your retail career.
In return for your hard work and commitment as our Assistant Manager, you’ll enjoy fantastic benefits such as:
Flexible access to your pay via MyView PayNow
Retail Trust benefits, including Virtual GP access
Birthday leave and 30 days of holiday
An annual bonus scheme
Pension salary sacrifice
Generous toy discounts
Enhanced maternity and paternity pay
High street and leisure discounts
A cycle-to-work scheme
Life cover
Key Responsibilities of Our Assistant Manager:
As our Assistant Manager, you will support the Store Manager with the following duties:
Collaborating with your team to deliver exceptional customer service supported by in-depth product knowledge.
Assisting your Store Manager in acting as a brand ambassador for our Tesco partners.
Implementing and executing promotional changes while maintaining excellent merchandising standards on the shop floor.
Developing and coaching your team to achieve fantastic sales results.
Building external relationships to effectively market your store and drive sales growth.
What We’re Looking For in Our Assistant Manager:
We seek a positive, people-focused individual who is genuinely excited about our brand and product ranges. You should be:
Capable of managing and leading the store team in the absence of your Store Manager, especially during visits to the designated Tesco concession store.
Tech-savvy and confident with new technology.
Resilient and adaptable, with the ability to plan and execute operational activities under pressure.
A strong leader with excellent people skills, capable of driving, developing, and motivating your team to become the best-loved toyshop.
Ideally, you will currently be in a position such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment, seeking a new career challenge.
If you\’re a competitive and commercial retailer eager to make a difference, we encourage you to apply today with your up-to-date CV to become our new Assistant Manager!
Join us and help shape the future of play
Assistant Manager employer: The Entertainer
Contact Detail:
The Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarize yourself with the latest trends in toy retailing. Understanding what products are currently popular and how they are marketed can give you an edge during interviews, showing that you're not just passionate about toys but also knowledgeable about the industry.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Be ready to discuss specific situations where you motivated your team or improved sales performance.
✨Tip Number 3
Research The Entertainer's values and mission. Being able to articulate how your personal values align with theirs will demonstrate your genuine interest in the company and its culture, making you a more appealing candidate.
✨Tip Number 4
Prepare to discuss your experience with customer service and how you handle challenging situations. Since this role emphasizes exceptional customer service, showcasing your ability to resolve issues effectively will be crucial.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the toy industry and your understanding of the company's mission. Mention how your skills align with the responsibilities of the Assistant Manager role.
Showcase Your Leadership Skills: In your application, emphasize your experience in managing teams and driving sales. Provide examples of how you've motivated your team and achieved results in previous roles.
Highlight Your Customer Service Experience: Since exceptional customer service is key to this role, include specific instances where you have gone above and beyond to enhance customer experiences in your previous positions.
How to prepare for a job interview at The Entertainer
✨Show Your Passion for Toys
Make sure to express your genuine excitement about the toy industry and the brand. Share any personal experiences or stories that highlight your love for toys and how it connects to your professional journey.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate and develop team members, especially in high-pressure situations, as this is crucial for the Assistant Manager position.
✨Understand the Retail Environment
Familiarize yourself with the current trends in retail, particularly in the toy sector. Be ready to discuss how you can contribute to driving sales and enhancing customer experience in a fast-paced environment.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations, such as managing a busy store during peak times or resolving customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
