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For Companies At a Glance
- Tasks: Join our team to deliver top-notch print solutions and support clients across the UK.
- Company: Flotek Group, a fast-growing tech company with a vibrant culture.
- Benefits: Competitive salary, company van, birthday off, and professional development opportunities.
- Why this job: Be part of the 'Purple Army' and make a real impact in tech.
- Qualifications: Experience in managed print services and excellent communication skills required.
- Other info: Flexible working hours and exciting team-building events await you.
The predicted salary is between 30000 - 32000 ÂŁ per year.
Location: Bridgend, South Wales
Salary: ÂŁ30,000 - ÂŁ32,000 per annum
Job Type: Full-time, Permanent
Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm)
Who Are We
Flotek Group is one of the fastest‑growing tech companies in the UK, offering IT, cybersecurity, communications and managed print solutions to small and medium businesses. With sales and support locations across the country, our ambitious growth is driven by core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group, you become part of the “Purple Army” and work within a collaborative, fast‑paced environment where learning, trust, and recognition are central.
About The Role
As a Managed Print Engineer, you play a pivotal role in our print installation and service team. Your responsibilities include maintaining service benchmarks, identifying process improvements, and working closely with the Managed Print Service Manager to shape the future of our services.
Key Responsibilities
- Reporting to the Managed Print Service Manager
- Stay updated on industry trends and Flotek technologies
- Provide world‑class service at all times
- Deliver Managed Print installation projects on time and within budget
- Communicate with clients and internal project managers
- Conduct hands‑on and remote technical troubleshooting
- Create and maintain detailed project documentation for handover to support teams
- Deliver product training to end users and internally at Flotek
- Install 3rd‑party software applications on partner PC and server devices
- Ensure effectiveness of print management reporting applications at partner sites
- Mentor and support the growth of aspiring Managed Print Engineers
What We're Looking For
- A positive, can‑do attitude
- Excellent communication skills
- Previous experience in a managed print delivery/service role in a technology business
- Technical ability to diagnose faults accurately and efficiently
- Experience using a CRM to log installation/service notes
- A partner‑focused mindset to understand and identify user needs
- Experience with Konica Minolta and Lexmark desirable
- Experience with secure print/papercut administration desirable
- Excellent organisational skills and prioritisation ability
- Strong external partner liaison skills
- Willingness to travel to partner sites across the UK
- Full UK driving licence
Benefits
- Salary dependent on experience within ÂŁ30,000 - ÂŁ32,000 per annum
- Company van included
- EMI share equity scheme – own a slice of the “Purple Pie”
- Day off for your birthday and other life milestones (e.g., weddings, moving, children’s milestones, religious holidays)
- Give‑back day to support a chosen charity
- Savings on gym memberships, shopping and other discounts via Perkbox
- Variety of social events and team‑building opportunities
- Opportunities for professional development and career progression
Due to the nature of the role, the company will not offer sponsorship or relocation assistance, so candidates must already reside in the UK.
Please click the APPLY button to submit your CV for this role.
Candidates with experience or relevant job titles such as Managed Print Engineer, Service Engineer, MPS Engineer, Field Engineer, Technical Engineer, or Copier Engineer may also be considered for this role.
Managed Print Engineer in Wales employer: The Engineer UK
Contact Detail:
The Engineer UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managed Print Engineer in Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings at Flotek Group or other companies.
✨Tip Number 2
Show off your skills! If you’ve got experience with Konica Minolta or Lexmark, make sure to highlight that in conversations. Bring examples of how you've tackled technical challenges in the past to impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to Flotek Group and express your interest in the Managed Print Engineer role. A little initiative can go a long way!
✨Tip Number 4
Prepare for the interview! Research Flotek Group’s values and recent projects. Be ready to discuss how your positive attitude and partner-focused mindset align with their mission. And remember, apply through our website for the best chance!
We think you need these skills to ace Managed Print Engineer in Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Managed Print Engineer role. Highlight any relevant experience in managed print services and technical troubleshooting to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for technology and how your positive, can-do attitude aligns with our values at Flotek Group. Let us know why you want to be part of the 'Purple Army'!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts well, so we can see your excellent communication skills right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click that APPLY button!
How to prepare for a job interview at The Engineer UK
✨Know Your Tech
Brush up on your technical knowledge related to managed print services. Be ready to discuss specific technologies, like Konica Minolta and Lexmark, and how you've used them in past roles. This shows you’re not just familiar with the tools but can also troubleshoot effectively.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated complex technical issues to non-technical stakeholders. This will highlight your ability to bridge the gap between tech and user needs.
✨Demonstrate a Can-Do Attitude
Flotek Group values a positive mindset, so come prepared with examples that showcase your proactive approach. Think of times when you went above and beyond to solve a problem or improve a process. This will resonate well with their core values.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like troubleshooting a printer issue on-site or managing a tight project deadline. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to work under pressure.