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- Tasks: Help customers find the right HGV parts and manage orders efficiently.
- Company: Join a leading commercial vehicle parts specialist with a stellar reputation in Exeter.
- Benefits: Enjoy a competitive salary, bonuses, private healthcare, and generous holiday options.
- Why this job: Gain valuable industry knowledge while building relationships and advancing your career.
- Qualifications: Experience in parts sales and strong customer service skills are essential.
- Other info: Structured training and clear pathways for professional development await you.
The predicted salary is between 21000 - 27000 £ per year.
This is for a well-established commercial vehicle parts specialist based in Exeter. With years in the HGV sector, they have built a stellar reputation for quality parts supply and exceptional service. They are genuinely committed to the professional development of their team members, offering comprehensive training programmes and clear advancement pathways to ensure staff have the knowledge and skills to excel in the commercial vehicle industry.
As a Parts Sales Advisor, you will play a vital role in providing expert advice and sourcing quality parts for HGV operators, workshops and fleet managers. This customer-facing position offers an excellent opportunity to develop specialist product knowledge while building relationships with clients across the South West.
Key Responsibilities:- Advise customers on appropriate HGV parts and components based on their requirements
- Process orders efficiently via telephone, email and in-person at the trade counter
- Utilise parts catalogues and technical systems to identify correct components
- Maintain accurate stock records and assist with inventory management
- Build and maintain relationships with regular trade customers
- Handle customer queries regarding parts availability, compatibility and pricing
- Work with suppliers to source specialist components when required
- Support the achievement of sales targets and business objectives
- Previous experience in parts sales, within the commercial vehicle/automotive industry
- Strong customer service skills with a consultative approach
- Good technical aptitude and willingness to develop product knowledge
- Accurate data entry skills and attention to detail
- Problem-solving abilities to address customer requirements effectively
- Salary of £25,000 - £27,000
- Structured onboarding programme and continuous parts training
- Quarterly bonus
- 25 days holiday plus bank holidays
- Private Healthcare
- Pension scheme
- Opportunity to buy or sell more holiday
Part Sales Advisor employer: The Engage Partnership Limited
Contact Detail:
The Engage Partnership Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Sales Advisor
✨Tip Number 1
Familiarise yourself with the commercial vehicle parts industry. Understanding the specific components and their applications will help you engage confidently with potential employers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the HGV sector. Attend industry events or join online forums to connect with others in the field. This can lead to valuable insights and potentially open doors to job opportunities.
✨Tip Number 3
Prepare for customer service scenarios. Since this role involves advising customers, practice how you would handle various customer queries and complaints. Being able to showcase your problem-solving skills will set you apart.
✨Tip Number 4
Research the company’s reputation and values. Knowing what they stand for and their commitment to professional development can help you tailor your approach and show that you’re genuinely interested in being part of their team.
We think you need these skills to ace Part Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts sales, particularly within the commercial vehicle or automotive industry. Use specific examples to demonstrate your customer service skills and technical aptitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention how your previous experience aligns with the responsibilities of a Parts Sales Advisor and express your enthusiasm for the company's commitment to professional development.
Highlight Technical Skills: In your application, emphasise any technical skills or knowledge you have regarding HGV parts and components. This will show that you are well-prepared to advise customers effectively and handle their queries.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role of a Parts Sales Advisor.
How to prepare for a job interview at The Engage Partnership Limited
✨Showcase Your Customer Service Skills
As a Parts Sales Advisor, strong customer service skills are essential. Be prepared to share examples of how you've successfully handled customer queries in the past, demonstrating your consultative approach and ability to build relationships.
✨Demonstrate Technical Aptitude
Familiarise yourself with common HGV parts and components before the interview. Showing that you have a good understanding of the technical aspects will impress the interviewers and highlight your willingness to develop product knowledge.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play scenarios during the interview where you may need to advise a 'customer' on parts. Practising these scenarios can help you feel more confident and showcase your problem-solving abilities effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s training programmes and advancement pathways. This shows your interest in professional development and aligns with their commitment to staff growth.
