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For Companies At a Glance
- Tasks: Manage operations, customer support, and logistics in a fast-paced environment.
- Company: Exciting company distributing collectable items to passionate fans.
- Benefits: Competitive salary, discretionary bonus, and opportunities for career progression.
- Other info: Perfect for those who love pop culture and thrive on challenges.
- Why this job: Join a dynamic team and make an impact in a growing business.
- Qualifications: 2+ years in admin or customer service, with strong organisational skills.
The predicted salary is between 25000 - 27000 £ per year.
The Opportunity
Location: Brighton
Salary: £25,000 - £27,000 depending on experience + discretionary bonus
Working: 5 days per week in the office
Progression: There are opportunities for high performers to take on more responsibility.
The company distributes collectable items to 'super fan' customers, in the UK and further afield. They have grown significantly in the last 12 months, it is an exciting place to work if you like a challenge! The team are warm, passionate, hard working people, and it is an exciting time to join the business.
They are looking for someone who is highly organised, proactive, and enjoys working in a fast paced, varied environment. You’ll work closely with the team, working on a blend of admin, operations, logistics and customer support tasks — keeping everything smooth, on time, and properly tracked.
- Operations
- Fulfillment of orders, processing orders quickly and efficiently, ensuring high quality
- Learn processes, then bring your own ideas to improve ‘how they do things’
- Spot issues and fix them before they become problems
- Manage day-to-day office operations, including supplies, contracts, and vendor relationships
- Help to onboard new hires
- Keep the workspace tidy and organised
- Finance & Administration
- Process invoices, reconcile transactions, liaise with our accountant if required
- Keep records tidy: expenses, stock purchases, contracts
- Ensure that stock levels are accurate, and reflected on the relevant system
- Provide occasional PA-style support to the founders
- Customer Service / Marketing
- Manage shared email inboxes and respond to customers with speed, care and clarity
- Work across platforms and handle multiple conversations at once
- Process orders, refunds, and returns accurately and efficiently
- Update CRM and order systems with clean, current data
- Work on social media and website marketing content
The Person
- 2 years+ administrator or customer service experience
- Passion for ‘super fan’ products is strongly desired (celebrity culture, film, music, collectables), some previous experience working in these industries is desired but not essential
- Shopify and Commerce experience is important
- Excellent organisational and multitasking skills, with strong attention to detail
- Strong negotiation and communication skills
- Dynamic self-starter, proactive and makes things happen
- Business acumen, bringing ideas to improve performance
- Excellent relationship builder
- Resilience, ability to work to tight deadlines
- Positive, can-do attitude
Desired experience (not essential)
- Excel skills and familiarity with accounting systems
- Experience with social media marketing
Operations Executive in Eastbourne employer: The Employer Agent
Contact Detail:
The Employer Agent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive in Eastbourne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and values, especially if they resonate with your passion for 'super fan' items. This will help you stand out as someone who truly gets what they're about.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed multiple tasks or improved processes in previous roles. This will demonstrate that you're the proactive, dynamic self-starter they're looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team and being part of the exciting journey ahead.
We think you need these skills to ace Operations Executive in Eastbourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Executive role. Highlight your organisational skills, customer service experience, and any relevant industry knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for 'super fan' products and how your background aligns with our needs. Keep it engaging and personal – we want to see your personality!
Show Off Your Attention to Detail: In a fast-paced environment like ours, attention to detail is key. Make sure your application is free from typos and errors. A polished application shows us you care about quality and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at The Employer Agent
✨Know the Company Inside Out
Before your interview, take some time to research the company and its products. Understand their mission, values, and the specific items they distribute. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As an Operations Executive, being organised is key. Prepare examples from your past experience where you successfully managed multiple tasks or improved processes. Highlight how your proactive approach can benefit their operations and customer service.
✨Demonstrate Your Passion for Collectables
Since the company focuses on 'super fan' products, share your personal interests in celebrity culture, film, or music collectables. This will help you connect with the team and show that you genuinely care about the products and customers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle tight deadlines. Think of scenarios where you spotted issues before they became problems or how you managed a busy workload. Practising these responses will help you feel more confident during the interview.