Night Assistant Guest Services Manager in London
Night Assistant Guest Services Manager

Night Assistant Guest Services Manager in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing guest services and ensure a memorable experience for all visitors.
  • Company: The Emory, a modern masterpiece hotel in Belgravia.
  • Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
  • Why this job: Join a dynamic team and help create unforgettable experiences for guests.
  • Qualifications: Strong communication skills and a passion for hospitality.
  • Other info: Be part of a vibrant culture in a stunning hotel environment.

The predicted salary is between 28800 - 43200 £ per year.

A distinctive opportunity to work in a modern masterpiece hotel in Belgravia awaits you. At The Emory, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose.

The Emory: Each suite & studio at the hotel is a modern masterpiece, created by a collection of the world's leading interior designers.

Night Assistant Guest Services Manager in London employer: The Emory

At The Emory, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Night Assistant Guest Services Manager, you will enjoy competitive benefits, opportunities for professional growth, and the chance to be part of a team dedicated to delivering exceptional guest experiences in the heart of Belgravia, a location renowned for its elegance and charm.
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Contact Detail:

The Emory Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Assistant Guest Services Manager in London

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at The Emory or similar hotels. A friendly chat can open doors and give you insider info on what they’re really looking for.

✨Tip Number 2

Show your passion during interviews! When you get that chance to shine, let your enthusiasm for guest services and creating memorable experiences come through. We want to see how you can contribute to our unique vibe at The Emory.

✨Tip Number 3

Prepare for situational questions! Think about how you’d handle various guest scenarios. We love candidates who can think on their feet and provide exceptional service, so have some examples ready to share.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at The Emory.

We think you need these skills to ace Night Assistant Guest Services Manager in London

Customer Service Skills
Team Leadership
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Conflict Resolution
Multitasking
Hospitality Knowledge

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about joining The Emory and contributing to our mission of creating enriching experiences.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Night Assistant Guest Services Manager role. We love seeing how your skills can directly benefit our team and enhance guest experiences.

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for The Emory. Be personal, be engaging, and don’t forget to mention specific aspects of our hotel that resonate with you!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Emory.

How to prepare for a job interview at The Emory

✨Know the Hotel Inside Out

Before your interview, make sure to research The Emory thoroughly. Familiarise yourself with its unique features, services, and the overall guest experience it aims to provide. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their vision.

✨Showcase Your Guest Service Skills

As a Night Assistant Guest Services Manager, your ability to handle guest inquiries and issues is crucial. Prepare examples from your past experiences where you went above and beyond for guests. Highlighting these moments will demonstrate your commitment to exceptional service.

✨Emphasise Team Collaboration

The Emory values teamwork, so be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to enhance guest experiences or solve problems. This will show that you’re a team player who aligns with their culture.

✨Prepare Questions for Them

Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about their expectations for the role, the team dynamics, or how they measure success in guest services. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Night Assistant Guest Services Manager in London
The Emory
Location: London
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  • Night Assistant Guest Services Manager in London

    London
    Full-Time
    28800 - 43200 £ / year (est.)
  • T

    The Emory

    50-100
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