At a Glance
- Tasks: Deliver exceptional massage treatments and create memorable experiences for guests.
- Company: Join The Emory, a modern masterpiece hotel in Belgravia.
- Benefits: Supportive team, career development opportunities, and a fun work environment.
- Other info: Collaborative atmosphere with opportunities to bring your creative ideas to life.
- Why this job: Be part of a dynamic team delivering unparalleled service in luxury hospitality.
- Qualifications: Experience in a luxury hotel and a passion for guest satisfaction.
The predicted salary is between 11.7 - 14.3 £ per hour.
A distinctive opportunity to work in a modern masterpiece hotel in Belgravia awaits you. At The Emory, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose.
Each suite & studio at the hotel is a modern masterpiece, created by a collection of the world’s leading interior and architectural designers. From exceptional contemporary dishes curated from chef Jean-Georges Vongerichten in abc kitchens to panoramic views of London and striking decor in The Emory Rooftop Bar. Spearheaded by world-leading experts, Surrenne is a new paradigm of wellbeing with four floors of immersive health, fitness and beauty services.
We believe the truest luxury is time well spent. Hence our service philosophy is as seamless as possible so our guests can enjoy the most while staying with us. You are warm and friendly, and enjoy being creative in providing extraordinary guest services. You like to think from guests’ perspective what they might need before they even ask you. And you aim for creating those magical memories for them.
Main duties and responsibilities include but are not limited to:
- Provide a full range of massage treatments to clients (male and female) to the standard required by The Emory including deep tissue, shiatsu and pressure point massage.
- Ensure that all treatments are delivered to the highest standard and LQA and Forbes standards are always adhered to.
- Ensure all clients are greeted in an appropriate manner and to The Emory standards.
- Ensure that all complaints are dealt with in a reasonable, tactful and efficient way, referring complaints when necessary to the Health Club Manager.
- Confidently recommend and sell retail home care products and reach targets given by the Spa management.
- You may be required to provide any other reasonable Spa treatments to guests of which you are qualified to perform, e.g. manicure/pedicure, waxing, etc.
- Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.
Successful candidates for the Spa Therapist opportunity will demonstrate genuine dedication to The Emory and show a commitment to consistent quality in our product and service. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service. We anticipate applicants will have worked in a similar role within a luxury hotel environment.
Casual Spa Therapist in London employer: The Emory
At The Emory, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Located in the heart of Belgravia, our modern masterpiece hotel provides unique opportunities for personal and professional growth, ensuring that every team member can thrive while delivering memorable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Spa Therapist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Emory. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Emory
Don't be shy about reaching out to The Emory directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual Spa Therapist in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Emory and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Emory
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
