At a Glance
- Tasks: Create unforgettable experiences by serving guests in a luxurious hotel bar.
- Company: Join The Emory, a modern masterpiece hotel in Belgravia.
- Benefits: Enjoy competitive pay, health perks, and fantastic career growth opportunities.
- Other info: Participate in fun social events and enjoy exclusive discounts.
- Why this job: Be part of a dynamic team that values creativity and guest satisfaction.
- Qualifications: Previous experience in luxury hospitality is preferred.
The predicted salary is between 30000 - 40000 £ per year.
A distinctive opportunity to work in a modern masterpiece hotel in Belgravia awaits you
At The Emory, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day.
You will be part of the team to shape our future and fulfil our purpose.
The Emory
Each suite & studio at the hotel is a modern masterpiece, created by a collection of the world’s leading interior and architectural designers.
From exceptional contemporary dishes curated from chef Jean-Georges Vongerichten in abc kitchens to panoramic views of London and striking decor in The Emory Rooftop Bar.
Spearheaded by world-leading experts, Surrenne is a new paradigm of wellbeing with four floors of immersive health, fitness and beauty services.
Who strives here?
We believe the truest luxury is time well spent.
Hence our service philosophy is as seamless as possible so our guests can enjoy the most while staying with us.
You are warm and friendly, and enjoying being creative in providing extraordinary guest services.
You like to think from guests’ perspective what they might need before they even ask you.
And you aim for creating those magical memories for them.
We anticipate you have previous work experience in a luxury hotel environment.
The Emory Experience
You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role.
We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career.
Your team members are highly collaborative and the work environment is dynamic and stimulating.
Main duties and responsibilities
- Ensure they have full and detailed knowledge of all menus at all times and to contribute confidently in briefings and to guests.
- Whenever possible, to anticipate guests needs to enhance quality service to heighten client satisfaction and to encourage others to deliver the same.
- Ensure all Mise-en-place is in good order and prepared at all times during service to maintain good speed of service and quality.
- Minimise guest recovery and complaints wherever possible through organised and professional service.
- Perform any other related duties or special tasks as requested by Management, ensuring seamless service for guests
- Ensure that all goods are put away correctly and neatly and that all areas area cleaned according to the cleaning schedule.
- Follow abc kitchens and The Emory standards of service and delivery, maintaining budget goals, LQA standards and Forbes standards.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you:
- Financial Stability
- Excellent salary package.
- Family Friendly company policies, including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme*.
- Salary Sacrifice.
- Holiday Trading.
- Retail Discount.
- Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers*.
- Eye test vouchers and contributions towards glasses*.
- A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
- Cycle to Work.
- Wellbeing & Social Champions.
- Volunteering opportunities.
- Recognition and Career Development
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
- Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount* across the Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
StudySmarter Expert Advice🤫
We think this is how you could land Bartender
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Emory. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Emory
Don't be shy about reaching out to The Emory directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bartender
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Emory and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Emory
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
