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- Tasks: Manage corporate and special segment clients to boost Emirates' sales performance.
- Company: Join a leading airline with a strong global presence.
- Benefits: Competitive salary, career growth, and opportunities for networking.
- Why this job: Be an ambassador for Emirates and make impactful connections in the travel industry.
- Qualifications: Experience in field sales and knowledge of airline sales is essential.
- Other info: Dynamic role with opportunities to attend industry events and enhance your professional network.
The predicted salary is between 36000 - 60000 £ per year.
To manage a defined mixed portfolio of corporate and special segment clients with accountability for Emirates overall sales performance for POS UK.
Build relationships, develop and implement effective sales and marketing initiatives/plans with assigned accounts to increase Emirates market share and revenue.
To identify, evaluate and capitalize on new business opportunities within the portfolio and market segment.
To negotiate, manage and follow up incentive agreements with corporate/leisure clients and review/assess performance on a minimum quarterly basis.
To account manage all activity with assigned accounts, and ensure the effective dissemination and communication of Emirates developments to assigned clients.
To closely monitor portfolio sales performance and forward trend data and recommend action where necessary to protect and maximize revenue and ensure the Sales Managers are kept well informed of assigned portfolio performance, market feedback, conditions, trends and competitor activities and make recommendations as appropriate to protect the overall interest and the profitability of the airline.
To actively engage with clients within the portfolio and maintain the required call frequency basis to build and maintain strong commercial relationships, and maintain necessary records in salesforce.com, including sales call visits, topics discussed, agreements achieved.
To ensure virtual engagement with assigned accounts, by designing and delivering webinars to agency staff, lead road shows to actively engage and connect with the agents and to introduce EK product and services.
Promote & position Emirates corporate and leisure products including special segments (marine, humanitarian, cruise, student, MICE).
To act as an ambassador for the company and attend industry functions, trade events, conferences and familiarization trips to establish contacts, network and promote the interests of Emirates in and out of office hours as required.
To conduct Emirates product and fares training as required to ensure that assigned agents are kept up to date with all Emirates products/services.
Monitor and assess agent for any credit worthiness risks using available tools (RDOC, CRM AI app) and aim to mitigate risks as effectively as possible.
Education: Educated to Graduate or ‘A’ Level standard or equivalent.
Experience: Must have experience in field sales and all aspects of the airline sales environment.
Qualifications:
- Ability to source new business opportunities and manage high revenue potential accounts.
- Strong commercial acumen.
- Knowledge of digital workplace tools.
- Knowledge of reservations, fares and ticketing.
- Knowledge of Emirates’ products and services.
- Ability to maintain and interpret sales data/statistics.
- Experience in Microsoft Office applications including Word, Excel and PowerPoint.
- Excellent presentation and communications skills.
- Valid full Driving License is essential.
Information: Applicants must have the legal right to live and work in the United Kingdom. The Company will not provide assistance with obtaining work permits. Staff can only apply if they have completed a minimum of 1 year of service with the Company/in their current position. Staff who have moved to their current position following a lateral transfer may apply at any time. Candidates should apply through self-service HR Direct on Group World.
Account Manager employer: The Emirates Group
Contact Detail:
The Emirates Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Networking is key! Get out there and connect with industry professionals at events, trade shows, or even online webinars. Building relationships can open doors to opportunities that aren’t advertised.
✨Tip Number 2
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let your passion for the airline industry shine through. It’s all about making a memorable impression.
✨Tip Number 3
Be proactive in following up after interviews or networking events. A simple thank-you email can go a long way in keeping you top of mind for hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in field sales and managing high revenue accounts, as well as any relevant skills like commercial acumen and knowledge of airline sales.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've built strong client relationships and implemented successful sales strategies in the past.
Showcase Your Skills: Don’t forget to mention your proficiency with digital workplace tools and Microsoft Office applications. We love seeing candidates who can interpret sales data and present it effectively!
Apply Through Our Website: Remember to apply through our self-service HR Direct on Group World. It’s the best way to ensure your application gets to us directly and doesn’t get lost in the shuffle!
How to prepare for a job interview at The Emirates Group
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the portfolio of clients you'll be managing. Research their business needs and how Emirates can meet them. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully managed accounts or closed deals. Highlight your ability to negotiate and build relationships, as these are key skills for an Account Manager role. Use metrics to demonstrate your success!
✨Familiarise Yourself with Emirates Products
Make sure you know the ins and outs of Emirates' products and services. Be ready to discuss how you would promote these to different segments, like corporate or leisure clients. This knowledge will help you stand out as a candidate who is genuinely interested in the company.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask insightful questions about the company’s strategies and how they measure success in the role. This shows that you’re not only interested in the position but also in contributing to the company's growth.