At a Glance
- Tasks: Be the friendly face of our recovery centre, welcoming patients and managing check-ins.
- Company: Join a compassionate team dedicated to transforming lives through recovery from eating disorders.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Part-time role with opportunities for growth and development.
- Why this job: Make a real difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: 2 years of front desk or admin experience; healthcare background preferred.
The predicted salary is between 15 - 17 £ per hour.
Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.
As a Front Desk Assistant, you represent the first impression many of our patients and families have of The Emily Program. This is a unique position due to the special patient population served, and requires a range of skills, including but not limited to:
- being a master communicator
- ability to adapt quickly to change
- ability to prioritize and turn on a dime as directions and workflow change
- ability to quickly and independently process ideas and implement changes
- quick thinking, solution-oriented, efficient use of time
- customer focus
- professional appearance
- critical thinking skills
- ability to identify and mitigate risk
- exceptional organizational skills
- flourishes in a collaborative team environment
- attention to detail
- creativity, flexibility and resilience
- sees things through to completion
- accountable for delivery of quality services
Schedule: Part-Time (Around 10 hours per week) Thursday and Friday Evening Shifts (4 to 5 hours) Additional hours available per department need.
Location: RTP Child, Adolescent, and Adult Inpatient and Residential Treatment Center (Stirrup Creek Drive, Durham, NC)
Compensation Disclosure: Starting hourly range between $15-17 per hour. Final Compensation offered will be within pay range based on qualifications/experience met for the position.
How Front Desk Assistants Empower Recovery:
- Provide a positive environment for supportive, recovery-based treatment.
- Serve as initial point of contact for the company, including incoming phone calls, vendors, patients and visitors.
- Ensure patients and visitors who arrive are escorted to correct locations.
- Assist in the check-in process for medical appointments.
- Manage front desk check-in process through LobbyGuard system.
Qualifications:
- Bachelors Degree preferred.
- At least 2 years experience in a front desk or administrative position required.
- Experience in a healthcare setting preferred.
- Experience in an inpatient/hospital setting strongly preferred.
What we offer:
Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs. For full-time employees, we offer:
- HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
- Dental insurance (Delta Dental)
- Vision insurance (EyeMed)
- Short-term and long-term disability insurance
- Company-paid life insurance
- 401(k) plan available two months after start date
- Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.
Front Desk Assistant in Durham employer: The Emily Program
The Emily Program is an exceptional employer that prioritises compassionate care and a supportive work environment, making it an ideal place for those passionate about helping individuals on their recovery journey. Located in the vibrant RTP Child, Adolescent, and Adult Inpatient and Residential Treatment Center in Durham, NC, employees benefit from a collaborative culture, comprehensive benefits, and opportunities for professional growth, all while contributing to meaningful change in the lives of those with eating disorders.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Assistant in Durham
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Front Desk Assistant in Durham
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at The Emily Program, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at The Emily Program
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at The Emily Program.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at The Emily Program.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at The Emily Program can really resonate with interviewers and show your commitment to the field.
