At a Glance
- Tasks: Manage broker interactions and update insurance contracts efficiently.
- Company: Join a growing team in the insurance sector with a remote work culture.
- Benefits: Permanent position with competitive salary and flexible working arrangements.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be the key link between brokers and sales teams, ensuring smooth operations.
- Qualifications: Fluent in German and English, with insurance experience and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
As they expand their operations, they are looking for a dynamic BSM to join their team.
Location: Remote (Germany or France based)
Category: Broking
Type: Permanent
Key Duties
- Update their insurance contracts upon brokers’ requests. For that you’ll be owner of a dedicated inbox and you’ll handle a high volume of brokers interactions. This requires to respect their SLA in order to ensure a top satisfaction rate.
- Own the contracts recognition of the German and Austrian Sales teams. This ownership is key as it’s both a revenue-related and a cross-team topic. It’ll be your job to make sure the deals they close are easy to onboard by the CSM team post-signature.
- Offer premium onboarding for their top brokers to make sure that they have a frictionless post-sales journey.
Requirements
- Business proficiency in written and spoken German and English.
- Background or experience in the insurance business is a must-have.
- Excellent communication, presentation, and interpersonal skills.
- Proven track record of working well across teams in an international environment.
- Process-oriented mindset with the ability to get things done.
- Fast learner.
Broker Success Manager – 29194 employer: The Emerald Group
Join a forward-thinking company that values collaboration and innovation, offering a remote work environment in Germany or France. As a Broker Success Manager, you'll benefit from a supportive culture that prioritises employee growth and development, alongside competitive remuneration and flexible working arrangements. With a focus on excellence in service delivery, you'll play a crucial role in enhancing broker relationships and ensuring their success, making this an ideal opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Broker Success Manager – 29194
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Broker Success Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to insurance and broker management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during the interview. Since this role involves a lot of interaction with brokers, make sure you demonstrate how you can convey complex information clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Broker Success Manager – 29194
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Broker Success Manager role. Highlight your background in insurance and any relevant communication skills, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the team. Share specific examples of how you've successfully managed broker interactions or improved processes in previous roles.
Showcase Your Language Skills:Since we need someone with business proficiency in both German and English, don’t forget to mention your language skills clearly. If you have experience working in an international environment, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at The Emerald Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the insurance industry, especially in relation to brokers and contracts. Familiarise yourself with common terms and processes so you can speak confidently about them during the interview.
✨Showcase Your Communication Skills
Since this role requires excellent communication, be prepared to demonstrate your skills. Practice explaining complex concepts clearly and concisely, and think of examples where you've successfully communicated with teams or clients in the past.
✨Highlight Your Process Orientation
This position is all about getting things done efficiently. Be ready to discuss how you approach tasks methodically and ensure you meet deadlines. Share specific examples of how you've improved processes in previous roles.
✨Prepare for Team Dynamics
As you'll be working across teams, think about how you can contribute to a collaborative environment. Prepare examples of how you've worked effectively with diverse teams, especially in international settings, to show you're a great fit for their culture.
