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For Companies At a Glance
- Tasks: Lead a team and manage complex marine and commercial claims.
- Company: Established specialist claims consultancy with a strong reputation.
- Benefits: Competitive salary, leadership opportunities, and a dynamic work environment.
- Why this job: Make a real impact in a senior role while developing your leadership skills.
- Qualifications: Significant experience in claims management and strong leadership abilities.
- Other info: Opportunity to influence outcomes and build valuable client relationships.
The predicted salary is between 48000 - 72000 £ per year.
An established specialist claims consultancy is seeking an experienced Senior Claims Manager to lead a team and manage a varied caseload of complex marine and commercial claims. This is a hands-on role combining technical claims handling, stakeholder management, and people leadership, with a strong focus on delivering efficient, high-quality outcomes for clients.
Key Responsibilities
- Managing a diverse portfolio of claims, including complex liability matters
- Leading, mentoring, and performance-managing a team of claims professionals
- Investigating, negotiating, and settling claims within agreed authority levels
- Building and maintaining strong client and supplier relationships
- Representing clients in mediation, arbitration, and other dispute resolution forums
- Providing clear written and verbal reporting to senior stakeholders
- Supporting loss prevention initiatives and continuous improvement
About You
- Significant experience in a senior claims handling or management role
- Strong technical knowledge and confident decision-making ability
- Proven leadership and team management experience
- Excellent negotiation, communication, and relationship-building skills
- Commercially aware, well-organised, and able to work autonomously
- Comfortable operating in a changing, fast-paced environment
This role offers the opportunity to step into a senior, visible position within a respected specialist environment, with scope to influence outcomes and develop both people and client relationships.
Senior Claims Manager in Newcastle upon Tyne employer: The Emerald Group Ltd, Search and Selection
Contact Detail:
The Emerald Group Ltd, Search and Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Senior Claims Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical claims knowledge and leadership skills. Be ready to share specific examples of how you've successfully managed complex claims and led teams in the past. We want to see that you can walk the talk!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Senior Claims Manager position. We’re always looking for talented individuals like you, and applying directly can sometimes give you an edge over other candidates!
We think you need these skills to ace Senior Claims Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Senior Claims Manager role. Highlight your leadership experience and technical claims handling expertise to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about claims management and how your background aligns with our needs. Be sure to mention your negotiation skills and ability to build relationships.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. We want to see how you’ve made a difference in previous positions, especially in managing complex claims and leading teams.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at The Emerald Group Ltd, Search and Selection
✨Know Your Claims Inside Out
Make sure you brush up on your technical knowledge of marine and commercial claims. Be prepared to discuss specific cases you've handled, focusing on your decision-making process and the outcomes achieved. This will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be ready to share examples of how you've successfully managed and mentored others. Highlight your approach to performance management and how you've fostered a positive team environment. This will demonstrate your capability as a leader.
✨Build Rapport with Interviewers
Establishing strong relationships is key in this role, so practice your communication skills before the interview. Engage with your interviewers by asking insightful questions about their experiences and the company culture. This will help you connect and leave a lasting impression.
✨Prepare for Negotiation Scenarios
Given the importance of negotiation in claims management, think of a few scenarios where you've successfully negotiated outcomes. Be ready to discuss your strategies and how you handle challenging situations. This will showcase your negotiation prowess and problem-solving abilities.
