Role: Claims Advocate – Crisis Management
Location: London, Hybrid
Purpose:
- Manage high-value and complex claims for high-profile clients, providing proactive claims advocacy and strategic coverage advice through to resolution.
Key Responsibilities:
- Manage high-value claims from inception through to settlement.
- Advise clients and Aon network offices on coverage and claims strategy.
- Advocate with insurers, brokers, clients and other stakeholders to achieve effective claims outcomes.
- Manage complex claims across Product Recall, Political Violence and/or Political Risks.
- Maintain strong client relationships and communication throughout the claims process.
- Mentor and support less experienced colleagues.
- Keep up to date with market developments, regulation and claims best practice.
Skills & Experience:
- Minimum 5 years' London Market claims experience.
- Background in insurance, broking, adjusting or legal claims environments.
- Experience handling sophisticated claims in a client-facing role.
- Strong negotiation, communication and interpersonal skills.
- Knowledge of crisis management products and insurance principles.
- Excellent organisation and administration skills.
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Claims Advocate in London employer: The Emerald Group Ltd, Search and Selection
Join a forward-thinking UK insurance business that champions innovation and collaboration in the Pricing function. With a hybrid work model allowing for flexibility, employees benefit from a supportive culture that prioritises professional growth and development, alongside competitive remuneration and comprehensive benefits. This role not only offers the chance to influence pricing strategy but also fosters strong interdepartmental relationships, making it an ideal environment for those seeking meaningful and impactful work.
Contact Details:
The Emerald Group Ltd, Search and Selection Recruitment Team
