At a Glance
- Tasks: Manage high-value claims and provide strategic advice to clients.
- Company: Leading crisis management firm in London with a hybrid work model.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a dynamic team and mentor the next generation of claims advocates.
- Why this job: Make a real difference by advocating for clients in complex situations.
- Qualifications: 5+ years in claims with strong negotiation and communication skills.
The predicted salary is between 72000 - 88000 £ per year.
Role: Claims Advocate – Crisis Management
Purpose
- Manage high-value and complex claims for high-profile clients, providing proactive claims advocacy and strategic coverage advice through to resolution.
Key Responsibilities
- Manage high-value claims from inception through to settlement.
- Advise clients and Aon network offices on coverage and claims strategy.
- Advocate with insurers, brokers, clients and other stakeholders to achieve effective claims outcomes.
- Manage complex claims across Product Recall, Political Violence and/or Political Risks.
- Maintain strong client relationships and communication throughout the claims process.
- Mentor and support less experienced colleagues.
- Keep up to date with market developments, regulation and claims best practice.
Skills & Experience
- Minimum 5 years' London Market claims experience.
- Background in insurance, broking, adjusting or legal claims environments.
- Experience handling sophisticated claims in a client-facing role.
- Strong negotiation, communication and interpersonal skills.
- Knowledge of crisis management products and insurance principles.
- Excellent organisation and administration skills.
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Claims Advocate employer: The Emerald Group Ltd, Search and Selection
Join a forward-thinking UK insurance business that champions innovation and collaboration in the Pricing function. With a hybrid work model allowing for flexibility, employees benefit from a supportive culture that prioritises professional growth and development, alongside competitive remuneration and comprehensive benefits. This role not only offers the chance to influence pricing strategy but also fosters strong interdepartmental relationships, making it an ideal environment for those seeking meaningful and impactful work.
Contact Details:
The Emerald Group Ltd, Search and Selection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Advocate
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like The Emerald Group Ltd, Search and Selection). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like The Emerald Group Ltd, Search and Selection. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Advocate
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at The Emerald Group Ltd, Search and Selection.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at The Emerald Group Ltd, Search and Selection. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at The Emerald Group Ltd, Search and Selection
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at The Emerald Group Ltd, Search and Selection to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at The Emerald Group Ltd, Search and Selection, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding The Emerald Group Ltd, Search and Selection's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
