At a Glance
- Tasks: Set up and support high-quality events, ensuring exceptional guest experiences.
- Company: Join the historic Elvetham Hotel, a beautiful country house in Hampshire.
- Benefits: Enjoy hotel discounts, 28 days holiday, free meals, and mental health support.
- Other info: Opportunities for growth and a commitment to sustainability and community.
- Why this job: Be part of a dynamic team creating memorable events in a stunning setting.
- Qualifications: Passion for hospitality and excellent communication skills are key.
The predicted salary is between 26436 - 26436 £ per year.
Salary: £26,436.80 per annum plus service charge
Job Type: Permanent
Hours: Full-time
Town: Hook
The Elvetham Hotel is an elegant country house hotel in Hampshire, rich in history and set in 35 acres of beautiful gardens.
The hotel is one of the most historic sites in Hampshire entwined in the British Royal Family.
The site can be traced back to as early as the 800's AD.
Today the Estate consists of 91 bedrooms shared between the Main House and The Stables, as well as four unique and flexible function rooms.
We are looking for a proactive, detail-orientated, and service-driven Conference and Banqueting Associate to support the successful delivery of high-quality events.
In this role, you will be responsible for setting up event spaces, assisting with food and beverage service, and ensuring an exceptional guest experience during conferences, meetings, and banquets.
What we offer
- Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
- 28 days holiday, including bank holidays, increasing yearly to 33 days;
- Discounts across retail, restaurants, events and more through our benefits & rewards portal;
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
- Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
- Yearly complimentary Axiom Xcape stayover after one year of service;
- A growing team with great training, progression, and promotion opportunities;
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
- Free meals while on shift;
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
Your role
As a Conference and Banqueting Associate, you will play a vital role in ensuring event spaces are prepared to the highest standard, supporting food and beverage service, and assisting in all aspects of event service.
Responsibilities will include but are not limited to
- Setting up and breaking down event spaces according to client needs and hotel standards.
- Assisting with food and beverage service during conferences, banquets, and special events.
- Ensuring tables, buffets, and service areas are well-presented and maintained throughout events.
- Providing attentive and friendly service to guests, responding to their needs effeciently.
- Coordinating with the kitchen and service teams to ensure smooth service.
- Clearing tables and resetting spaces for upcoming functions.
- Upholding health, safety, and hygiene regulations in all food and beverage handling.
- Assisting with any additional event duties as required by the banqueting team.
The ideal person for this role will be enthusiastic about change, focused on details and trusting.
The core skills and experience required to succeed
- Truly passionate about the Hospitality Industry
- Previous conference and banqueting experience in a busy environment is preferred but not essential;
- Excellent personal presentation;
- Good understanding of food hygiene and health & safety procedures;
- Ability to function independently with a minimum of supervision;
- Excellent communication skills, the ability to communicate verbally and in writing ;
- To be an enthusiastic team player with a flexible approach.
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
Having these core skills will put you one step further to joining Axiom Hospitality and the The Elvetham
Opportunities for all
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations.
We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills.
We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint.
We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet.
Working closely with our Hotel Owners, we are committed to the journey to sustainability.
In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.
Our hotels strive to be active members of their local communities by giving back where they can.
Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising.
Our hotels aim to leave a positive impact on their neighbourhoods.
At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment.
Caring about people extends outside our business and is part of our DNA.
#J-18808-Ljbffr
Conference and Banqueting Associate in Hook employer: The Elvetham
The Elvetham in Hook is an exceptional employer that prioritises employee satisfaction and growth, offering flexible hours and a range of perks including competitive pay and hotel discounts. With a strong focus on teamwork and customer service, employees are encouraged to develop their skills in a supportive environment, making it a rewarding place to work for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Conference and Banqueting Associate in Hook
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Elvetham. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Elvetham
Don't be shy about reaching out to The Elvetham directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference and Banqueting Associate in Hook
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Elvetham and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Elvetham
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
