At a Glance
- Tasks: Lead quality assurance and compliance at a forward-thinking GP surgery.
- Company: Join a friendly, dedicated team at The Elms Surgery in Central Watford.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Dynamic team environment with excellent transport links and career advancement opportunities.
- Why this job: Make a real difference in patient care and ensure high standards of service.
- Qualifications: NVQ level 2 in Health and Social Care; experience with CQC compliance.
The predicted salary is between 40000 - 50000 £ per year.
The Elms Surgery are seeking an experienced, motivated, and highly organised Registered CQC Manager to join our friendly and forward-thinking GP surgery. This is an exciting opportunity to play a key leadership role in ensuring our practice delivers safe, effective, caring, responsive, and well-led services while maintaining full compliance with Care Quality Commission (CQC) standards.
Main duties of the job
- Acting as the Registered Manager with the Care Quality Commission (CQC).
- Leading the practice's CQC compliance programme and maintaining inspection readiness.
- Developing and embedding robust governance and quality assurance systems.
- Managing risk management, and quality improvement initiatives.
- Leading investigations into incidents, significant events, and safeguarding concerns.
- Maintaining the practice risk register and ensuring compliance with health and safety legislation.
- Coordinating audits and ensuring improvements are implemented.
- Reviewing and updating practice policies and procedures.
- Monitoring mandatory regulatory compliance.
- Promoting a culture of continuous improvement, patient safety, and learning throughout the practice.
- Monitoring mandatory staff training regulatory compliance.
About us
We are an EMIS-based practice serving approximately 9,000 registered patients in Central Watford, with excellent transport links via the Underground, rail, and major motorways. Our practice is supported by an experienced and dedicated management team, alongside a skilled administrative and reception team committed to delivering high-quality patient care. The multidisciplinary clinical team includes 3 GPs, 4 Physician Associates, a Clinical Pharmacist, a Nursing Team, a Care Coordinator, and a Social Prescriber. Regular clinical and administrative meetings foster effective communication, collaboration, and continuous service improvement across all staff groups.
Person Specification
Qualifications
- Qualified to NVQ level 2 in Health and Social Care
- Masters degree holder in Business Administration (MBA) or Public Health (MPH) or related field
Experience
- Previous experience managing CQC compliance and inspections
- Excellent knowledge of the CQC Fundamental Standards and NHS Primary Care regulations.
- Excellent IT skills and experience using Microsoft Office and GP clinical systems.
- Experience working within a GP practice or Primary Care setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Registered CQC Manager - GP Surgery in Watford employer: The Elms Surgery
The Elms Surgery is an exceptional employer, offering a supportive and collaborative work environment in the heart of Central Watford. With a strong focus on quality patient care and continuous improvement, employees benefit from professional development opportunities and a culture that values teamwork and communication. Our commitment to maintaining high standards of CQC compliance ensures that you will play a vital role in shaping the future of healthcare delivery while enjoying excellent transport links and a dedicated management team.
StudySmarter Expert Advice🤫
We think this is how you could land Registered CQC Manager - GP Surgery in Watford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like The Elms Surgery.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at The Elms Surgery.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like The Elms Surgery, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Registered CQC Manager - GP Surgery in Watford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at The Elms Surgery.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at The Elms Surgery.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to The Elms Surgery. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at The Elms Surgery. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at The Elms Surgery
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research The Elms Surgery’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
