Candidate Experience Associate in London

As part of our Early Talent function, our recruitment team works to make sure our clients bring the best, and most appropriate, early careers talent into the business – with candidate experience at the core. We have shaped recruitment processes and assessment psychology for clients like Worldpay, Evercore, HaysMac and Danone. Our understanding of what makes a best-in-class early careers recruitment process is bolstered by our Early Talent Attraction and Development teams, as we connect all the pillars an Early Talent Strategy needs.

In this role, you’ll be the main point of contact for all of our candidates, ensuring they have a fantastic recruitment experience. You’ll support the delivery of our end‑to‑end recruitment processes, including assessment centre facilitation and offer management communications.

What will you spend your time doing?

• A friendly face, you will conduct CV screening, telephone and video interviews and effectively score candidates based on matrices provided.
• You will be responsible for the running and management of client mailbox(es), taking ownership of communications with all candidates throughout the recruitment campaign.
• Always one step ahead, you’ll utilise LinkedIn as a platform for advertising any of our roles, as well as University careers sites and partnerships, you may even delve into headhunting candidates where appropriate.
• You’re on the ball. You’ll utilise our Applicant Tracking System to effectively move candidates through the application process.
• A trusted authority, you will become an expert in all aspects of the candidate’s journey to provide accurate information to them throughout their experience.
• Confident and client‑focused. You’ll play an active role in client kick‑offs, wrap‑ups and regular touchpoints, bringing data‑led insights and updates to the table.
• An organisational whizz, you’ll support on preparation and execution of assessment days.
• You’ll be hands on, want to learn and always looking to level up how we deliver.

What are we looking for?

• Excellent communication skills – written and verbal. You’ll be meeting a lot of people, both internal and external to the business, it’s important to represent Wiser in the best way.
• Compassionate and friendly. It’s essential that our candidates have a fantastic experience, regardless of whether they land the role.
• A keen eye for detail and excellent organisational skills.
• A can‑do attitude and an aptitude for learning – if you’re ready to jump into new situations with enthusiasm and confidence, learning as you go, then you’ll fit the bill.
• An interest in Early Careers and an aptitude to learn. We’re not looking for heaps of experience and are on hand to show you the ropes.

What's in it for you?

• A Happiness team whose role is to make Wiser the best place to work possible. Whether it’s keeping the office stocked up with snacks, sending you a care package when you’re poorly, or planning the next Wiser party, they make the office a much happier place.
• A culture calendar full of options - from black tie to sports day, book club or run club, there’s something for everyone.
• We’re pretty proud of the space we have here - from phone booths to walking pads, all the way to a rainforest for focus‑time… whatever vibe you need, you can find it here.
• The W breakfast - our Happiness team makes sure everyone starts the day right with a hotel‑worthy breakfast spread. Fancy coffee tap and unlimited fizzies on offer too.
• On top of your holiday allowance, the office also closes for up to 2 weeks over the festive period so we can all recharge before coming back in the new year.