At a Glance
- Tasks: Support individuals with complex needs and lead a motivated staff team.
- Company: A rewarding social care service focused on person-centred support.
- Benefits: High-quality training, flexible working, and career development opportunities.
- Other info: Flexible shifts and a compassionate work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in health and social care, strong communication, and leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
We are seeking a proactive, hands-on Assistant Service Manager with a genuine passion for supporting people and improving quality of life. This is an excellent opportunity for an experienced social care professional looking to develop their leadership skills within a rewarding and person-centred environment.
About the Service
This supported living service provides bespoke, person-centred support to two individuals with complex needs, including profound learning disabilities, autism, and mild behaviours that may challenge. One individual uses some Makaton to communicate, and both individuals require a high level of personal care delivered with compassion, dignity and respect. The successful candidate will understand the importance of delivering tailored support that promotes independence, choice and wellbeing.
The Role
As Assistant Service Manager, you will support the Service Manager in the day-to-day running of the service, ensuring high standards of care and support are maintained while leading and developing a motivated staff team.
Key Responsibilities
- Supporting and leading a positive and successful staff team
- Delivering high-quality, person-centred support
- Promoting independence while maintaining safeguarding and best practice standards
- Supporting recruitment, supervision and staff development
- Assisting with service compliance and operational responsibilities
- Acting as Service Manager in their absence where required
- Providing direct support when required, including personal care and complex support needs
- Supporting individuals with communication methods including Makaton where appropriate
Working Pattern
- Early and late shifts
- Weekend and bank holiday working
- Participation in an on-call rota where required
- Occasional sleep-in or waking night duties where needed
- Dedicated administration time for operational responsibilities
Experience
- Experience within health and social care, ideally in a supervisory or senior support role
- Full UK driving licence is essential
- Flexibility to work varying shifts and participate in service requirements
- Strong communication and leadership skills
- Compassionate, proactive and person-centred approach
- Ability to lead by example and support a team effectively
If you are passionate about making a difference and are ready to take the next step in your social care career, please note: Unfortunately, our client is unable to offer visa sponsorship for this position. Applicants must already have the right to work in the UK.
Benefits
- High-quality training and ongoing career development opportunities
- Paid enhanced DBS check
- Flexible working opportunities
Assistant Service Manager employer: The Eleven
The Eleven is an excellent employer that prioritises the well-being and growth of its employees, offering competitive pay and a supportive work environment. With a focus on teamwork and collaboration, particularly on our residential sites in Ely, we ensure that our Labourers have the resources they need to succeed while maintaining high standards of cleanliness and safety. Join us for meaningful work where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Eleven.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The Eleven!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The Eleven, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The Eleven or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to The Eleven:Before hitting send, make sure to tailor your application specifically to The Eleven! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at The Eleven
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
